The staff are all friendly and helpful you always get what your looking for in there too plus prices are pretty cheap too
Company replied
Location
Switch location1B, Triangle Business Park Rd, Pentrebach,, CF48 4TQ Merthyr Tydfil, GB
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See what reviewers are saying
Took our dog in for grooming, she has a medical condition that means she gets anxious and pants a lot. The staff are amazing at Pantbach store, they are aware of and make allowances for our dog, letti... See more
Sales guy in Merthyr Tydfil was ace! Helped carry bales of several items to the car (I'm currently not meant to be lifting, so that was an added bonus), even better, he didn't know that and had offer... See more
Only my second visit to your store First was Newport before Xmas second was to Merthyr yesterday Good service helpful staff competitively priced good range of products Good to have another lar... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
1B, Triangle Business Park Rd, Pentrebach,, CF48 4TQ, Merthyr Tydfil, United Kingdom
- 01685702580
4.8
Excellent
434 reviews
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Friendly staff low prices well stocked…
Friendly staff low prices well stocked store.
December 10, 2025
Great Service First experience with our dog at the…
First experience with our dog at the dog groomers and it was excellent. Our dog can be a bit lively but the staff dealt with him without any issues at all. Have rebooked.
December 9, 2025
All the staff are so helpful and…
All the staff are so helpful and friendly especially to my dog.
December 8, 2025
Friendly and very helpful staff & good…
Friendly and very helpful staff & good prices! Thank you!
December 8, 2025
Joyles pet shop for all your needs
Popped in to pick up more bird seed & fat balls. Staff are friendly & polite , store is clean & well stocked. I was in last week for my Cesar 10+ dog food in jelly. The store is not far from where I live & my dogs have their boosters there.
November 30, 2025
Great customer service helped me find…
Great customer service helped me find what i needed
November 29, 2025
“Such a great experience at Jolly Pet…
“Such a great experience at Jolly Pet Place! The girl who helped me was honestly amazing and so helpful. The shampoo she suggested has made such a difference to my dog’s skin, I’m genuinely so pleased with it. Because of her I’d 100% come back again!”
November 20, 2025
Good quality dog food ect
Good quality dog food ect. .friendly people..and a good choices..
November 24, 2025
As iam serville sighted the saff lady…
As iam serville sighted the saff lady was very helpful.
November 20, 2025
I always go into jollyes to get dog…
I always go into jollyes to get dog food and treats all the staff always got above and bbeyond with there help for me and always got a couple of minutes for a chat will not go anywhere else think you jollyes and thank you staff
November 20, 2025
Great in store poor app.
In store they’re brilliant. Plenty to choose from and great staff. The app never works though nothing but issues.
October 1, 2025
The young lady on the checkout was…
The young lady on the checkout was really helpful
November 11, 2025
I am very disappointed that you no…
I am very disappointed that you no longer sell seeds / millet sprays é etc by weight. Also your prices have gone up a lot, and you do not do anywhere the amount of things you used to do , for hamsters. I am very disappointed. I was also forced into buying an expensive bag I didn't need or want , because you didn't have any plastic bags. The person on the till was neither very helpful , or friendly. A very disappointing experience
November 6, 2025
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