Friendly helpful staff who take you to desired location in the store if needed. They recognise our pet, know his name and make a fuss of him. The store has a comprehensive range of products, prices... See more
Location
Switch locationRiverside Industrial Estate, Hurstake Road, PO30 5BP Newport, GB
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See what reviewers are saying
We have recently found a treat item in your very nicely refurbished store that our two Shih Tzus love and it is bringing us back for repeat purchases. Keep it up, we have grown tired of your main comp... See more
Our first time using the store, to purchase lots of items for our large breed puppy. This store has a lot of variety, and I really enjoyed my visit. Unfortunately not a lot of variety of kibble, for p... See more
Served by Crystal I believe. Very knowledgeable, was able to help me select the best option on flea treatment for my dog and home. Friendly and human, felt like I wasn’t just a customer, she cared and... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Riverside Industrial Estate, Hurstake Road, PO30 5BP, Newport, United Kingdom
- 01983 533577
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Normally staff very pleasant
Normally staff very pleasant, but lady how served me a bit abrupt, not very helpful
Lots of good products and flexible…
Lots of good products and flexible solutions. My dogs love the special treats . In good price
Able to find what I needed
Able to find what I needed. Nice clean store, friendly staff. Able to take the dog in and also ample parking.
Good selection good service
It is always a pleasure to visit the Newport, Isle of Wight store. Excellent staff and service.
Helpful staff thank you
The staff are always friendly and…
The staff are always friendly and helpful the store is tidy and clean and there is a great choice of goods.
Excellent service and choice of…
Excellent service and choice of everything Pet related
Great selection of pet food
Great selection of pet food, lovely helpful staff and good value.
Helpful staff
A good place for raw dog meat...
I like Jolly's because they have a good selection of raw foods for dogs , which my dogs love .
The prices are reasonable too.
The staff are always friendly and helpful.
I've been shopping for my animal food…
I've been shopping for my animal food at Jollyes for years now, The pet food is high quality & the staff are always helpful & friendly.
A jolly good pet store.
We make a weekly visit and never fail to find what we need, and at great prices. The staff are all brilliant, they are knowledgeable, friendly and some of them always have time for pleasantries. A visit is always a joy.
The staff are great
The staff are great. Always really helpful and knowledgeable. It is easy to find what you are looking for and all good quality.
The staff at the Newport
The staff at the Newport, Isle of Wight store are always friendly, helpful and knowledgeable.
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