Friendly helpful staff who take you to desired location in the store if needed. They recognise our pet, know his name and make a fuss of him. The store has a comprehensive range of products, prices... See more
Location
Switch locationRiverside Industrial Estate, Hurstake Road, PO30 5BP Newport, GB
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See what reviewers are saying
We have recently found a treat item in your very nicely refurbished store that our two Shih Tzus love and it is bringing us back for repeat purchases. Keep it up, we have grown tired of your main comp... See more
Our first time using the store, to purchase lots of items for our large breed puppy. This store has a lot of variety, and I really enjoyed my visit. Unfortunately not a lot of variety of kibble, for p... See more
Served by Crystal I believe. Very knowledgeable, was able to help me select the best option on flea treatment for my dog and home. Friendly and human, felt like I wasn’t just a customer, she cared and... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Riverside Industrial Estate, Hurstake Road, PO30 5BP, Newport, United Kingdom
- 01983 533577
4.8
Excellent
2K reviews
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Staff are knowledgeable and helpful
Staff are knowledgeable and helpful, nearly always well stocked too.
The iPhone app was excellent for offers and vouchers, however jollyes in their wisdom abandoned the app so now you log into their main website only to find a voucher that requires you to spend twice the amount as you normally would , not good Jollyes.
November 28, 2025
Great store and the pet club discount…
Great store and the pet club discount our doxy loves it in there only trouble is Mia will help her self to treats
November 26, 2025
Friendly staff and shelves are always…
Friendly staff and shelves are always stocked up well with variety ! And always clean
November 24, 2025
The staff are always friendly and…
The staff are always friendly and helpful and the product range is great and at reasonable prices
November 25, 2025
The Manager needs to communicate better…
The Manager needs to communicate better with customer as his persona came across quite blank verging on rude when returning an item. He did not communicate how refunds goes back to my bank card without producing my physical card until I said, "don't you need my card" his response was blunt! Almost like it was inconvenient to bring something back.
November 24, 2025
They have the food we give our doggies…
They have the food we give our doggies and cats and reasonably priced with a friendly service
November 22, 2025
First Class Service
I had excellent service from multiple members of the Jollyes team. Extremely knowledgeable and helpful.
November 19, 2025
I love going into the store
I love going into the store. Always have a good selection for my cat and the prices are very good too. Add on the friendly staff and it's a lovely place to shop.
November 17, 2025
Plenty of choice for our animals
Plenty of choice for our animals.
Friendly helpful staff.
Pleased that my local store is supporting our local RSPCA, whereby we are asked if we would like to purchase a can of food.
November 17, 2025
Friendly staff
Friendly staff. Very helpful and made a fuss of my 8 month German shepherd.
November 15, 2025
Jollyes always have what I need for my…
Jollyes always have what I need for my cat. The staff are very helpful, friendly and welcoming.
November 8, 2025
The shop assistants were very helpful &…
The shop assistants were very helpful & polite. A credit to your shop.
November 7, 2025
The staff are superb.
November 2, 2025
Friendly staff
Friendly staff, well stocked and lots of special offers with great prices. Cannot ask for more
October 30, 2025
I had trouble with my 5£ voucher…
I had trouble with my 5£ voucher yesterday and the staff was really helpful and friendly
October 28, 2025
A treat to visit your store.
We have recently found a treat item in your very nicely refurbished store that our two Shih Tzus love and it is bringing us back for repeat purchases. Keep it up, we have grown tired of your main competitors ranges and are attracted to your alternatives. Well done.
October 17, 2025
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