Very friendly staff, only groomers my boy seems to actually settle with. He comes out looking absolutely fantastic every single time. They utterly spoil him with treats & for a long haired German Sh... See more
Location
Switch locationJollyes Petfood Superstores, 93 Armagh Rd, Damolly Retail Park, Newry,, BT35 6PW Newry, GB
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See what reviewers are saying
Great Raw Food diversity.. excellent staff and so much variety of products for our beloved furballs.. My 2 huskies are luvvin it!!
The young man serving me was polite and took my bag and packed all the products and gave me next month's dog food voucher. The staff are always helpful and very knowledgeable the store is good and spa... See more
Goods fairly priced and well displayed. Staff were knowledgeable, friendly and helpful. Shop well lit. Good free car parking. Well maintained trolleys and smooth access to car. Overall experience... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Superstores, 93 Armagh Rd, Damolly Retail Park, Newry,, BT35 6PW, Newry, United Kingdom
- 028 3025 1410
4.8
Excellent
596 reviews
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Helpful pleasant staff.
March 24, 2025
Helpful friendly staff
March 16, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Grooming at jollyes…
I have been taking my dog to jollyes Newry grooming from 2023. I have been told the last 3 times he has been bold as he does not stand still. Are groomers not experienced in this situation and also do they not attach them to leads on the groom table so they can’t turn round? When I book Online the price is £40 but I have been charged £45 in store last 2 times and then £55 today as he was apparently being bold by not standing still. They dont tell you it’s extra until you arrive to pick up. Very disappointed. After going from 2023 I can say I will definitely not be returning.
March 13, 2025
Unprompted review
Reply from Jollyes The Pet People - Newry
We understand your frustration with the recent grooming experiences for your dog. It's disappointing to hear that you've encountered inconsistencies in pricing and communication. We value your feedback and will use it to improve our services. We strive to provide a consistent and transparent experience for all our customers.
We appreciate your loyalty and understand your decision to seek alternative grooming services. We hope you find a groomer who meets your expectations.
I was looking wormers for my dogs and…
I was looking wormers for my dogs and the lady’s assistance was very helpful including explaining dosing instructions
March 10, 2025
Great helpful staff in the newry branch
March 3, 2025
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff.
Always a good and generous euro rate
Own label product very good quality.
March 4, 2025
Friendly and knowledgeable staff
Staff are friendly and very, very helpful. Pleasure to shop there
March 1, 2025
The assistant helped me with the…
The assistant helped me with the correct purchases for my rescue pup. When I returned to purchase food for my new pup, she advised me in what best to feed him to avoid tummy upset
February 19, 2025
All the groomers take great care
All the groomers take great care of the pets in their care, and don't rush the process.
February 25, 2025
Very friendly and ready to give advice…
Very friendly and ready to give advice to a new puppy owner like me, who has never had a dog before
February 24, 2025
The staff are very pleasant and…
The staff are very pleasant and friendly. The store is clean and the items are well displayed
February 19, 2025
Pleasant friendly professional service. Young staff willing to help carry products to the checkout and then the car. Nothing was a bother.
Exceptionally helpful and willing staff. Eager to help and please, making the whole experience friendly and pleasant.
February 15, 2025
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