Very friendly staff, only groomers my boy seems to actually settle with. He comes out looking absolutely fantastic every single time. They utterly spoil him with treats & for a long haired German Sh... See more
Location
Switch locationJollyes Petfood Superstores, 93 Armagh Rd, Damolly Retail Park, Newry,, BT35 6PW Newry, GB
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See what reviewers are saying
Great Raw Food diversity.. excellent staff and so much variety of products for our beloved furballs.. My 2 huskies are luvvin it!!
The young man serving me was polite and took my bag and packed all the products and gave me next month's dog food voucher. The staff are always helpful and very knowledgeable the store is good and spa... See more
Goods fairly priced and well displayed. Staff were knowledgeable, friendly and helpful. Shop well lit. Good free car parking. Well maintained trolleys and smooth access to car. Overall experience... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Superstores, 93 Armagh Rd, Damolly Retail Park, Newry,, BT35 6PW, Newry, United Kingdom
- 028 3025 1410
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Reply from Jollyes The Pet People - Newry
Perfect support and tips.
Customer service and value for money
Newry store
arrived to disabled space by the door, selection of trolleys, store neat clean and tidy and logically laid out, decor bright, till operator friendly, till experience rapid and professional, offered assistance to take goods to car
I COULDN'T FIND ANY FAULT WITH THE…
I COULDN'T FIND ANY FAULT WITH THE YOUNG GIRL IN THE SHOP I HAVE A HEALTH PROBLEM AND THE MEMBER OF STAFF COULDN'T DO ENOUGH FOR ME SHE ASK ME COULD I HELP AND I TOLD HER WHAT I NEEDED AND SHE WENT AND GOT WHAT I NEEDED AND THEN SHE OFFERED TO CARRY IT OUT TO THE CAR FOR ME NOW THATS WHAT I CALL HELPFUL SERVICE AND I WOULD RECOMMEND JOLLYS IN NEWRY A VISIT
The young women found what I wanted and…
The young women found what I wanted and then insisted she carry to the desk very friendly and kind
Dogee Heaven
Staff friendly and efficient. Prices reasonable. Service with a smile
Gearoid
Friendly and skillful
Excellent skilled groomers who just put the dogs at ease straight away.Very professional friendly service.
Unhelpful & deceptive
Not one member of staff offered assistance, we were on site for about 15 mins. Three team members on duty and no one approached us. Pricing was unclear. Labels read on price but Vat added at tills.

Reply from Jollyes The Pet People - Newry
Pleasant informed staff
Good value
A great big store, everything laid out well. Very reasonably priced.
I found everything I needed.
The only let down was when I asked about the size of a coat for my dog who was with me. The assistant wasn't at all interested,said she didn't know moved away. Dispite this I would shop here again. The till assistant was fine.
Brilliant prices along with very…
Brilliant prices along with very helpful and knowledgeable staff.
Very friendly and helpful staff 😁.
Jollyes have the friendlies and most…
Jollyes have the friendlies and most helpful staff in Newry. They go that extra mile for you. Nothing is too much trouble.
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