Jollyes The Pet People - Newry Reviews 

597
TrustScore 5 out of 5

4.8

Jollyes Petfood Superstores, 93 Armagh Rd, Damolly Retail Park, Newry,, BT35 6PW Newry, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very friendly staff, only groomers my boy seems to actually settle with. He comes out looking absolutely fantastic every single time. They utterly spoil him with treats & for a long haired German Sh... See more

Rated 5 out of 5 stars

Great Raw Food diversity.. excellent staff and so much variety of products for our beloved furballs.. My 2 huskies are luvvin it!!

Rated 5 out of 5 stars

The young man serving me was polite and took my bag and packed all the products and gave me next month's dog food voucher. The staff are always helpful and very knowledgeable the store is good and spa... See more

Rated 5 out of 5 stars

Goods fairly priced and well displayed. Staff were knowledgeable, friendly and helpful. Shop well lit. Good free car parking. Well maintained trolleys and smooth access to car. Overall experience... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Jollyes Petfood Superstores, 93 Armagh Rd, Damolly Retail Park, Newry,, BT35 6PW, Newry, United Kingdom

  • 028 3025 1410

4.8

Excellent

TrustScore 5 out of 5

597 reviews

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4.8

All reviews

(597)

9,292 reviews in the last 12 months

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Rated 2 out of 5 stars

I have shopped in Jollyes for a few…

I have shopped in Jollyes for a few years staff are amazing and so helpful. Sadly Jollyes have changed their rewards system and are now penalising the people who bulk buy which makes no sense what so ever if I spend 10 or 200 I get the same reward who in head office thought this was a good idea most companies want to keep shoppers who spend big

August 30, 2025
Unprompted review
Jollyes The Pet People - Newry logo

Reply from Jollyes The Pet People - Newry

We appreciate your long-term patronage and value your feedback. We're sorry that you're not happy with the recent changes to our rewards system. We will pass your comments about bulk buying rewards to the relevant team for review.

Rated 5 out of 5 stars

Big shout-out to the guys in Jollies…

Big shout-out to the guys in Jollies Newry..very helpful when we couldn't decide on what food to try on our spoilt madam who has a skin allergy due to diet..so far so good our doll is nibbling away at the dogfood.& not scratching as much,thank you guys again 🐾💜🐾

May 27, 2025

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