Jollyes The Pet People - Newry Reviews 

597
TrustScore 5 out of 5

4.8

Jollyes Petfood Superstores, 93 Armagh Rd, Damolly Retail Park, Newry,, BT35 6PW Newry, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very friendly staff, only groomers my boy seems to actually settle with. He comes out looking absolutely fantastic every single time. They utterly spoil him with treats & for a long haired German Sh... See more

Rated 5 out of 5 stars

Great Raw Food diversity.. excellent staff and so much variety of products for our beloved furballs.. My 2 huskies are luvvin it!!

Rated 5 out of 5 stars

The young man serving me was polite and took my bag and packed all the products and gave me next month's dog food voucher. The staff are always helpful and very knowledgeable the store is good and spa... See more

Rated 5 out of 5 stars

Goods fairly priced and well displayed. Staff were knowledgeable, friendly and helpful. Shop well lit. Good free car parking. Well maintained trolleys and smooth access to car. Overall experience... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Jollyes Petfood Superstores, 93 Armagh Rd, Damolly Retail Park, Newry,, BT35 6PW, Newry, United Kingdom

  • 028 3025 1410

4.8

Excellent

TrustScore 5 out of 5

597 reviews

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4.8

All reviews

(597)

9,283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's a sure thing

I can always get what I need, and at a reasonable price. The service is always friendly and helpful too. They always offer to carry my stuff to the car. Is it thexwhite hair, or the wrinkles? I don't know, but it's appreciated!

December 20, 2025
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. This store covers most pets and I have never had a bad experience re: the affordability ans standard of their products. Wouldn't think of shopping elsewhere.

October 20, 2025
Rated 1 out of 5 stars

Not so jolly

Not the store it self but Jollyes it’s self .
The dog food was up in price and then they try to make you buy more food before you need it by voucher running out , should be valid till you need it

October 6, 2025
Jollyes The Pet People - Newry logo

Reply from Jollyes The Pet People - Newry

We appreciate you bringing this to our attention. We'll look into the pricing and voucher concerns you've raised regarding the dog food. Thank you for your feedback.

Rated 5 out of 5 stars

The customer service is always…

The customer service is always excellent. This shop is well-stocked. Sadly, sometimes my puppy has accidents, they never complain, just clean it up. They are polite, helpful and friendly.

September 25, 2025

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