I have just started using Jolleys as I brought my granddaughter 2 baby rabbits. The staff were very helpful and nothing was too much trouble. We did have an issue when purchasing the double rabbit hut... See more
Location
Switch locationUnit 3, Newtown Road Retail Park, CV11 4FL Nuneaton, Warwickshire, GB
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Our experience with jollyes was excellent, wonderful helpful staff with a lovely cheerful atmosphere in the shop.most enjoyable and will be a regular customer. A very well stocked shop with all sort... See more
First time using Jolleys and very helpful service. Showed me how to get the loyalty card and helped with information regarding a harness for my puppy. Have returned since and already have a money of... See more
Excellent very clean and friendly staff you can as sk them anything they are very helpful
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 3, Newtown Road Retail Park, CV11 4FL, Nuneaton, Warwickshire, United Kingdom
- 02475103160
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Great staff very helpful and efficient.
Jolly good Vet!
Nice and straight forward ( no pushing to sell worm/flea treatment) . The Vet was very gentle with our Pup and answered all our questions/concerns. Would recommend.
I went in store for dog food and the…
I went in store for dog food and the assistant helped me back to the car with the 12kg bag as I am 75 years old and that was much appreciated. She also told me about money off deals which was brilliant
Great peanuts
Great peanuts, at a fair price, and the service is always great. Thank you.
The staff are friendly & informative
Great range of food treats and…
Great range of food treats and accessories at good prices. Staff always friendly and super helpful
Excellent service
I needed to activate my voucher and the person on the checkout was very patient whilst I looked.
Also always a fast and efficient service when I go in to purchase cat food.
Was introduced to own brand dog food
Was introduced to own brand dog food, tried it and must say it is very good. I have 3 chihuahuas and a Lakeland terrier and the food suits them all.
I was able to get what I needed and…
I was able to get what I needed and price was reasonably. Good selection of items. Only downside was no lamb flavoured spaghetti strips left only pork. They were waiting for delivery
Very friendly and helpful staff
Very friendly and helpful staff. Nothing was too much trouble for them and had time to answer questions
10 Stars Nuneaton store
The store was lovely and clean. Shelves are well stocked. Lots of choice and staff are very helpful polite and approachable.
First time using Jolleys and very…
First time using Jolleys and very helpful service. Showed me how to get the loyalty card and helped with information regarding a harness for my puppy. Have returned since and already have a money off voucher so very happy - thank you
Well all the ladies that work there are…
Well all the ladies that work there are lovely and polite the ladies that is over them think her name is Kim looks after her staff . And the man well not sure I can put anything about him
They are very friendly and very helpful…
They are very friendly and very helpful and they don't pounce on you straightway
Great selection of pet products at a…
Great selection of pet products at a great price. Great staff and great customer service
Staff are great knowledgeable and are…
Staff are great knowledgeable and are happy to help
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