I have just started using Jolleys as I brought my granddaughter 2 baby rabbits. The staff were very helpful and nothing was too much trouble. We did have an issue when purchasing the double rabbit hut... See more
Location
Switch locationUnit 3, Newtown Road Retail Park, CV11 4FL Nuneaton, Warwickshire, GB
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See what reviewers are saying
Our experience with jollyes was excellent, wonderful helpful staff with a lovely cheerful atmosphere in the shop.most enjoyable and will be a regular customer. A very well stocked shop with all sort... See more
First time using Jolleys and very helpful service. Showed me how to get the loyalty card and helped with information regarding a harness for my puppy. Have returned since and already have a money of... See more
Excellent very clean and friendly staff you can as sk them anything they are very helpful
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 3, Newtown Road Retail Park, CV11 4FL, Nuneaton, Warwickshire, United Kingdom
- 02475103160
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Lovely helpful staff
Lovely helpful staff this is not our first time in jollys and that vist too we were welcomed same warm way
Very helpful staff
I bought a new harness for me dog and…
I bought a new harness for me dog and got a size too big, I exchanged it the next day for the next size down with no problem whatsoever, very good service and very friendly staff 😊😊😊😊
Excellent service at your vet clinic
Both staff at the store were great
Both staff at the store were great, very helpful and super friendly.
The staff are very welcoming and…
The staff are very welcoming and friendly. The prices are competitive and there is a great range of products to choose from
Great availability
Great availability lots of choice good value.The staff are friendly knowledgeable and very helpful.
Very helpful plenty of choice and…
Very helpful plenty of choice and reasonable prices.
Helpful staff
All staff were welcoming
All staff were welcoming, helpful and friendly. We were impressed with their competitive prices also.
Cheaper - if they stock it..!
I liked the fact that the big bag of dry cat hairball food was £2 cheaper than the supermarket. I can only give 3 stars as you do not stock the brand of wet hairball food (AVA) that prevents my cat vomiting. I had to go to Pets at Home for that!
Great value for money
It was a quick visit yet I found what I needed and quickly due to the store signage . Then also found the item I was after was on sale so even better so I bought two bags of the Rabbit nuggets due to this .
Great value for money and very helpful…
Great value for money and very helpful and love there pet clinic
Cheaper than others - friendly staff
Items available and cheaper than competitors. Staff friendly and helpful
Was very helpful when we were looking…
Was very helpful when we were looking for products.
Always a good experience…
Always greeted by very pleasant staff as well as some good deals
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