Jollyes The Pet People - Omagh Reviews 

455
TrustScore 5 out of 5

4.8

Dromore Road, Omagh, BT78 1RB Omagh, GB


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Rated 5 out of 5 stars

Went into the Omagh store to buy some dog food . The staff were amazing and so helpful not to mention great advice . Ryan searched the store trying to find another bag of dog food and was very knowled... See more

Rated 5 out of 5 stars

Good selection of products and excellent staff in the Omagh store are always very helpful and friendly. The decision to stop offering animals, birds and fish for sale but continue stocking products... See more

Rated 5 out of 5 stars

called to my local store for puppy accessories and the staff couldn’t have been more than helpful..one particular young girl was exceptionally helpful as she was at the end of her shift and went the e... See more

Rated 5 out of 5 stars

Extremely friendly and kind staff. I came in yesterday with my 12 week old daughter and the staff were incredibly helpful assisting me with the shopping and making the checkout process so much more sm... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Dromore Road, Omagh, BT78 1RB, Omagh, United Kingdom

  • 02882 248244

4.8

Excellent

TrustScore 5 out of 5

455 reviews

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4.8

All reviews

(455)

9,273 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am very upset about a product of dog…

I am very upset about a product of dog food that is now not been available to buy single pack it is now multiple packs only this leaves it to expensive it is on fair to the customer that only in belfast and Bangor you can purchase single packets of dog nuts I will have to shop somewhere else to get what I can afford

November 3, 2025
Rated 5 out of 5 stars

Amazing

I have only recently started to get pets. Any time I am in jolleys the workers can’t do enough for you, involving our young child in the experience as well. Helping out to the car with the stuff, any discounts available are always offered as well. Great experience over all, our pets love the treats also.

September 29, 2025
Rated 5 out of 5 stars

Excellent staff/ excellent customer service

Staff excellent— courteous/ very helpful/ very knowledgable and were just lovely
Needed specific advice re: worming/ flea treatments for my cat— the authorised staff member was requested by colleague and she too was courteous/ pleasant and very knowledgeable in this area of expertise.
Showed and discussed a variety of treatments— explained each and I was able to make an informed choice as a result
I must say that the 2 staff members in Omagh branch yesterday were exceptional and also, very obviously enjoy team working in Jollyes

May 22, 2025
Rated 5 out of 5 stars

So accommodating

Went into jollyes looking a cage for the boot of my car for my new pup and wasnt sure what size the lovely lady helped me to put it in my boot to check sizing and was super helpful to me. Very good store as well

May 13, 2025

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