Super helpful staff, affordable prices, and the largest selection of live bugs out of any pet store I've been in. Everything is easy to find, I never have to look for what I'm needing as I know exactl... See more
Company replied
Jollyes Petfood Store, Unit 3 Highland Gateway, PH1 3EE Perth, GB
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Super helpful staff, affordable prices, and the largest selection of live bugs out of any pet store I've been in. Everything is easy to find, I never have to look for what I'm needing as I know exactl... See more
Company replied
Friendly staff now unfortunately wasn’t happy with previous staff and stopped going in although the previous staff may still be there the ones o the days I visited again were completely new . Great ch... See more
Visited the new shop today, bit of a strange layout inside which seems to be attempting to guide you around the shop but then gives up half way round. I was very disappointed to find out that the pick... See more
Company replied
Lovely new store, friendly helpful staff. Couldn't get the small bouncy balls for my dog but hopefully they will be back in stock soon 👍 fantastic that you can buy food for PADS and gundog society �... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Jollyes Petfood Store, Unit 3 Highland Gateway, PH1 3EE, Perth, United Kingdom
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Great customer service everytime! Very knowledgeable staff who take time to explain why and what is best for your pets.
Staff are very knowledgeable, friendly, it's a great store to take our young dog into to get experience within the public and koves his treat at the till. The shop always looks great and can always find what I need.
Keep up the good work 😁
I don’t come in very often now as it’s not the same without seeing all the animals. Service it great from staff but definitely miss seeing the animals in store

Reply from Jollyes The Pet People - Perth
Good prices and a great selection of products. Amy is always very friendly and helpful.
Everything I wanted was in stock and the staff was very friendly.
Great to see the Manager welcoming us to the store.
Everyone very friendly
Lots of items in stock. Staff were really helpful in pointing out suitable items to meet our needs.
Quick to jump on a till when a queue forms. Stock easy to find
Good selection. Got what I was looking for and staff nice and friendly as usual.
The experience was quick and easy, there was plenty choice and the staff were very polite.
Stuart was friendly and was helpful. He also is very knowledgeable about his products.
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