Everytime I go in this store the staff are always busy making sure the store is tidy , clean well stocked and you are never left waiting ages . The staff are also very well presented in appearance. Cu... See more
Company replied
Maskew Avenue, The Rex Trade Centre, PE1 2AS Peterborough, England, GB
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Everytime I go in this store the staff are always busy making sure the store is tidy , clean well stocked and you are never left waiting ages . The staff are also very well presented in appearance. Cu... See more
Company replied
I went to Jolly’s to purchase some hypoallergenic for my dog the my vet had recommended. I couldn’t find what I was looking for so asked a very nice young man for help (I’m annoyed I can remembe... See more
I had an idea of type dog food required. Shown to the shelves by your kind Assistant who was very knowledgeable about products sold. Able to purchase, and take away without ordering online. Thankfully... See more
I visited the Peterborough branch yesterday morning & was delighted that some of the items I required (budgie honey bars) were on offer @ buy two & get one free. Staff efficient & friendly.
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Maskew Avenue, The Rex Trade Centre, PE1 2AS, Peterborough, England, United Kingdom
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What can I say, everyone is so lovely and the vet was wonderful with my little puppy Bramble. Thankyou to you all at Jollyes x
Always greeted with a smile by staff.
Great selection and my puppy gets lots of fuss!
Normally very happy shopping here but on this occasion I realized when I got home the ten percent wasn’t deducted from the 12 kg bag of royal canin dog food which would of been a big saving from this experience I will be asking in store for a receipt normally I get one by email but this time I didn’t get one I did also check my junk mail but nothing very disappointing
I ordered a click and collect order in Peterborough store. On arrival, the carpark was almost empty and easy to park right outside the front door. I went in and the lady at the till was speaking to a customer on the phone. While she was busy I had a very quick look at the cat treats and picked a few packets off the shelves. I went to the counter and the lady was still on the phone to someone, she looked at me but didn't make any body language actions to show signs of ending the call. She was on the phone for about 10 minutes from the moment I entered the store. She ended the call and apologised for the wait. I told her I had come to collect an order and she shouted towards the back of the store where another shop worker had come out the back doors, that worker then asked me what I had ordered and asked me to follow her to the back. She took my order out of the freezer and handed them to me. I went back to the counter to pay for the cat treats, as I had already paid for the online order. The lady asked if I would like to donate any cat and dog treats to the local pet rescue kennels, to which I answered yes go on then. She added the price of those to my in-store shopping items and I paid by card. The whole shopping process, from using the website click and collect to leaving the store, was easy and I didn't feel rushed or awkward at all. I have severe anxiety and usually really struggle shopping inside shops, I always shop online. This experience has made me feel less anxious about shopping in store and helped me realise that click and collect is a great way to still order online but gets me out of the house stress-free too. I highly recommend Jollyes in Peterborough to anyone wanting to get anything for their much loved furbabies and pets. Thank you for making my whole shopping experience easy and stress-free.
Tracy the manager was exceptional. She helped us with a harness size for our dog and was really warm and welcoming. Thank you so much Tracy! We will be back soon :)
Always very friendly staff.competitive with prices.
Great choice of products and the staff were very friendly and helpful.
I was looking at some new food products for my cat, and I had forgotten my glasses so I couldn’t read a thing. The staff were very helpful in telling me the ingredients, dates etc.
Staff were extremely helpful and covered everything I asked about. Their prices are amazing and affordable, I’ve been recommended this place to everyone I know who has pets.
I bought Autarkey dog food. It was extremely good value a there was £6 off. However had to get on the floor to read the price. Would be helpful to put prices where they can be seen
Pleasant staff, very helpful.Store clean with a large variety of choice.
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