Everytime I go in this store the staff are always busy making sure the store is tidy , clean well stocked and you are never left waiting ages . The staff are also very well presented in appearance. Cu... See more
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Location
Switch locationMaskew Avenue, The Rex Trade Centre, PE1 2AS Peterborough, England, GB
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I went to Jolly’s to purchase some hypoallergenic for my dog the my vet had recommended. I couldn’t find what I was looking for so asked a very nice young man for help (I’m annoyed I can remembe... See more
I had an idea of type dog food required. Shown to the shelves by your kind Assistant who was very knowledgeable about products sold. Able to purchase, and take away without ordering online. Thankfully... See more
I visited the Peterborough branch yesterday morning & was delighted that some of the items I required (budgie honey bars) were on offer @ buy two & get one free. Staff efficient & friendly.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Maskew Avenue, The Rex Trade Centre, PE1 2AS, Peterborough, England, United Kingdom
- 01733 301 430
4.7
Excellent
530 reviews
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They are very lovely and welcoming…
They are very lovely and welcoming always makes sure we have everything before we leave
January 17, 2025
Lovely people in our local store and…
Lovely people in our local store and the vet is very helpful
January 10, 2025
Very good store
Store is always clean and tidy. It's well stocked so I can always get my dog food when I visit the store. Very good customer service and very helpful.
January 10, 2025
Fantastic range of pet supplies and…
Fantastic range of pet supplies and very friendly helpful staff
January 10, 2025
The staff were exceptional
The staff were exceptional. Especially to 2 new kitten parents. Very friendly and knowledgable. Made spending all that money almost a pleasure!😁
January 7, 2025
Staff member very helpful.
January 9, 2025
Never been in the shop before
Never been in the shop before, very helpful staff, went in to see if they sold the food I had been using for my new puppy, and very helpful lady said yes we do grain free,,she also said if your not happy after a few days fetch the food back and we will refund you,
So far fingers crossed my new puppy likes the food and no problems yet,
And also saved myself money
Elaine dawson
January 8, 2025
The staff was amazing really helpful I…
The staff was amazing really helpful I had a special needs lady with me and they really did help thank you
January 4, 2025
Easy to find what you looking for
Easy to find what you are looking for. Plenty of choices. Clean tidy shop. Great staff, always friendly and helpful.
January 3, 2025
Very helpful staff
Very helpful staff , showed us round and advised us with our purchases .
January 3, 2025
Very knowledgeable
I went to Jolly’s to purchase some hypoallergenic for my dog the my vet had recommended. I couldn’t find what I was looking for so asked a very nice young man for help (I’m annoyed I can remember is name)
He was super helpful and very knowledgeable!
With his help and advice I purchased some wet and dry food to help my dogs issues
I will definitely be returning!
January 2, 2025
Polite and helpful service in a well…
Polite and helpful service in a well stocked store.
December 29, 2024
May use AI-assist with repliesRead more
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Staff smoking at the front door.
Drove past this afternoon at around 6pm, I was going to pop in as needed dog food. Until I seen a member of staff with long black hair standing down near the front entrance smoking, not very professional looking to be smoking right at your front door. So I carried on driving and went to pets at home instead.
December 30, 2024
Unprompted review
Reply from Jollyes The Pet People - Peterborough
Good morning,
We appreciate you taking the time to share your feedback. We understand your concern about the staff member smoking near the entrance. We strive to maintain a professional and welcoming environment for our customers. We will address this matter with our team to ensure that all staff members adhere to our company policies.
Kind regards
Jollyes customer services
Every time we go for what ever reason
Every time we go for what ever reason. The staff are polite, helpful and very professional. when it comes to customer service once again this is very high.
December 23, 2024
The staff was so helpful as always and…
The staff was so helpful as always and shop in so easy to navigate
December 24, 2024
Helpful staff
Helpful staff, had what I needed, Reasonably priced good all round experience would recommend
December 18, 2024
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