Jollyes The Pet People - Peterborough Reviews 

The staff are super friendly and Knowledgeable about all the products on offer

On my first visit to Jolleys the store has a wide selection of products. The staff were very friendly and helpful.

came in today for some of the classic 24 tins and you had none so i asked a member of staff which was a male he wasnt very helpfull said we havent got any asked if you did and other multipacks of tinned cat food he said we have these lil tins so i replied i have 4 cats tht wont feed them so i ask do u knw when u will get any in his reply we had a delivery today so i dont knw he gave no i can check for u nothing i proceeed to the till no plz no thank u think this guy needs to learn customer service have been using u since u first opened my worst experience ever

good deal for buying in bulk, staff very helpful and polite.

Staff was very helpful, polite and easy to talk

I visited your pet shop in Peterborough this weekend and was pleased to find everything I needed. Your store is well-stocked, and the cashier who helped me at checkout was friendly and personable.

However, my experience was marred by an incident at the entrance. When I entered the store with my niece, she slipped on the wet floor, fell, and injured her elbow. It was clear that the floor was very slippery, and there was no wet floor signage present to warn customers.

When I informed the cashier (not the same one who served me later) of what had happened and suggested placing a wet floor sign, she responded with disdain and failed to acknowledge the seriousness of the situation. There was no effort to assist us or even inquire about my niece’s well-being.

I strongly recommend that your team receives a refresher on health and safety protocols, especially regarding customer safety and handling incidents appropriately. This kind of oversight and lack of empathy reflects poorly on an otherwise well-run store.

Very helpful and per light
Thank you

Lovely friendly staff and lovely kind vet

Great products. Good service. Plenty to choose from

Lovely staff, helpful and understanding

It was my first visit to the store snd I was very impressed with the personal service nothing was too much trouble all staff very pleasant people. A great credit to the company.

Very friendly staff and very helpful

The staff very helpful and friendly.

Friendly and helpful staff. Clean and well organised store with reasonable prices.

Very helpful staff. Gave lots of advice about dog being scared of fireworks.

Absolutely fantastic staff, really helpful and friendly and took the time to explain everything to me.
And the prices are very reasonable

They are always so helpful in here, will always give you options. I won’t go anywhere else and always have some great offers on .

Excellent service, well stocked and fabulous prices. I couldn't ask for more.

The members of staff are knowledgeable and extremely helpful. The shop is always clean and tidy. I found what I was looking for quickly.

This was my first visit to the Peterborough store.
I've normally shopped at pets at home but wanted to try a different company.
There looks like a good variety and quantity in the store, the prices are average hence the average score.
Yes I will be back.