Great staff at Poole branch, particularly Jayden, who is friendly and knowledgeable, great choice of products too!
Location
Switch locationUnit 1c, Wessex Gate East Retail Park, BH15 3TF Poole, Dorset, GB
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See what reviewers are saying
I've been shopping with Jolleys for just over 6 months now, purchasing items for my two Lop bunnies. More recently shopping to prepare for the arrival of our puppy. The staff are always very friend... See more
Unfortunately one of the items I came to collect (see below) wasn't in stock but the store assistants assured me they would arrange a refund for the £21.50 it cost. They couldn't do it at the time s... See more
I arrived ten minutes before closing but was able to find what I needed quickly and easily, despite this being my first visit. The assistant offered me membership of the loyalty scheme, and set it up... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 1c, Wessex Gate East Retail Park, BH15 3TF, Poole, Dorset, United Kingdom
- 01202149240
4.7
Excellent
771 reviews
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Great, if you can get it
Jollyes is a welcomed addition to the High Street when it comes to getting our pet supplies. Great products great range great price however you play a game of chance on whether the items you need are actually in stock More often than not, a trip to the shop to get your pet food or treats often results in disappointment because Jollyes have no stock. It cannot be that difficult to trend your customers buying habits and ensure there is a good supply, this seems to be a simple thing that Jollyes struggle to overcome. fix this and five stars would be no problem. The staff, by the way, are mostly very helpful, one or two could do with training on customer interaction, but mostly great!
January 16, 2025
Unprompted review
Very helpful staff
I could not log onto the website so I phoned my local shop and they reserved my package behind the counter for me to pick up the next day
January 14, 2025
Good value
Impressed with value of products purchase once you sign up to the pet club.
January 12, 2025
good selection and prices friendly staff
January 3, 2025
Excellent products at a good price
Excellent products at a good price. Sales assistants are knowledgeable and helpful. Very pet friendly place
December 31, 2024
Very good for money
Every time I go in there they are all ways helpful and always have the food I need for my cats
January 6, 2025
Very helpful staff
January 4, 2025
Really helpful assistant
January 3, 2025
Had my pet food bag that I required
Had my pet food bag that I required, at a great price and as I went to the till had the 3 for 2 treats as an extra
January 2, 2025
Great value for money
I love Jolleyes, mainly for the fact that they sell pet supplies at good prices with a range of options from economy to premium. They do not try to rip you off with prices like at other places such as pets at home.
January 2, 2025
Great place to shop all things pets
I've been shopping with Jolleys for just over 6 months now, purchasing items for my two Lop bunnies. More recently shopping to prepare for the arrival of our puppy.
The staff are always very friendly and helpful at the Poole Branch. Offering great customer service and advice. The shelves are always well stocked too, with a good variety of items to choose from.
December 30, 2024
Great choice of products at a very good…
Great choice of products at a very good price, the 10% discount helps too.
Staff helpful and friendly.
Store clean, easy to manoeuvre and find items wanted.
December 30, 2024
Staff are always lovely and helpful
Staff are always lovely and helpful, can have a chat with anytime. Good customer service too
December 27, 2024
Always helpful
December 27, 2024
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