Great staff at Poole branch, particularly Jayden, who is friendly and knowledgeable, great choice of products too!
Location
Switch locationUnit 1c, Wessex Gate East Retail Park, BH15 3TF Poole, Dorset, GB
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See what reviewers are saying
I've been shopping with Jolleys for just over 6 months now, purchasing items for my two Lop bunnies. More recently shopping to prepare for the arrival of our puppy. The staff are always very friend... See more
Unfortunately one of the items I came to collect (see below) wasn't in stock but the store assistants assured me they would arrange a refund for the £21.50 it cost. They couldn't do it at the time s... See more
I arrived ten minutes before closing but was able to find what I needed quickly and easily, despite this being my first visit. The assistant offered me membership of the loyalty scheme, and set it up... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 1c, Wessex Gate East Retail Park, BH15 3TF, Poole, Dorset, United Kingdom
- 01202149240
4.7
Excellent
771 reviews
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Lovely staff & great range of products…
Lovely staff & great range of products at really good prices.
February 21, 2025
A recent visit.
Products are of good quality and displayed well. The staff are knowledgeable and helpful.
February 18, 2025
Great place for all your pet needs
Great location, plenty of parking
Competitive pricing
Friendly and helpful staff
Many thanks
February 16, 2025
Wow, such an extensive range of products!
Roseanna was very friendly and her willingness to assist, she and her colleague made me feel right at home. I loved my experience in your store today, I will certainly make it more of a habit of shopping in there due to your product range being so extensive! It is awesome how much you have on small animal products, items I was shopping for.
And I had also signed up to your membership with the guidance of Roseanna, which was quick and seamless. Thank you for making things simple.
The only thing off in the store was the music playing, it wasn't in tune with the environment. Didn't quite match.
But overall, I had an awesome time in your store, such a pleasant experience.
February 13, 2025
Buy with confidence
I had confidence I could return my purchase if I was not completely satisfied.
I had help choosing a product that was suitable for my dog after my previous company had gone into receivership after 30 years of trading.
February 7, 2025
I got what I came for and a very…
I got what I came for and a very friendly young lady served me quickly
February 8, 2025
The product range is very good
The product range is very good and I found some useful dog accessories i hadn't found elsewhere.
Prices are good, i have 3 golden retrievers so the savings add up pretty quickly.
February 6, 2025
THe help I got explaining about the…
THe help I got explaining about the right food for my dog
February 2, 2025
Brilliant
Brilliant , the staff at the Poole store were very friendly and helpful, the store was clean and tidy and easy to navigate. Prices were fantastic and i will be a returning customer.
February 5, 2025
Helpful staff, good prices
Super helpful young man helped me carry things to the till, opened a checkout for me and then carried everything out to the car! I am not finding it easy to walk currently, and the items were heavy too. It was lovely to find ‘old fashioned’ service in this day and age.
February 3, 2025
The young lady on the till was very…
The young lady on the till was very helpful, pleasant and knowledgeable.
Plenty of stock.
Thanks.
January 31, 2025
Lovely little shop
I arrived ten minutes before closing but was able to find what I needed quickly and easily, despite this being my first visit. The assistant offered me membership of the loyalty scheme, and set it up efficiently. She was friendly and polite, and I was glad I’d gone in.
January 30, 2025
Very good service brilliant prices very…jollys
Very good service brilliant prices very friendly and helpful advice if you need any ,
January 25, 2025
Friendly and helpful staff
January 24, 2025
Friendly staff (most important) The…
Friendly staff (most important) The range provided.
January 18, 2025
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