The staff are friendly and helpful. I have been to my local shop many times and the staff have always been approachable. The one time I had an issue (a posted multi-buy promotion wasn't programmed int... See more
Location
Switch locationUnit 11 Gallagher Shopping Park, Port Glasgow, Glasgow, Lanarkshire, PA14 5DX Glasgow, GB
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See what reviewers are saying
Jollyes is an amazing place that my pet loves visiting. Always so helpful and great prices.
Company replied
Surprisingly good value. The balls and bone I bought came to £6 something, whereas the bigger ball alone was marked as £12. Asked if joining the pet club gave me a discount or something and the wo... See more
Good range of loose dog treats including some not available elsewhere. Particular favourites of our pets. My only criticism is the lack of customer scale to weight as we select our mix, sometimes we w... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 11 Gallagher Shopping Park, Port Glasgow, Glasgow, Lanarkshire, PA14 5DX, Glasgow, United Kingdom
- 01475602260
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Jollye good place
Got some fantastic advice from the young girl on the till about my dog's skin and she helped us decide what would be best to get. She was very helpful and friendly this was on Tuesday 20th august. Such a lovely person represented you well as this was our first visit and due to her we will be back.
Jollies make you jolly.
They are very noligable and helped me no end,my dog is eating better since I visited jollies.
Staff were helpful and pleasant
Exceptional staff!
Everyone in the shop is so helpful and always joyful, it's a complete breathe of fresh air shopping for my furbabies there.Keep it up the amazing job! ♥️
Friendly helpful staff
Great service from the staff
The assistant was very welcoming and…
The assistant was very welcoming and took me through the process of signing up for Pet Club.
First time physically visiting the…
First time physically visiting the store as I normally get things online due to the store being over an hour's drive from where I live. So glad I made the journey! Such a beautifully laid out store - very clean and well-organised with very friendly and knowledgable staff. Will definitely be back! Even better that I get the benefit of a 5% discount because I am in the Pet Club!
Very helpful staff and explained…
Very helpful staff and explained different possibilites which would suit me.
Staff were very pleasant
Staff were very pleasant and the shop clean, full of stock and clean.
Really nice experience
The young man helping us choose a suitable cage etc for our 2 budgies was really nice and helpful.
Staff member was polite helpful and…
Staff member was polite helpful and helped me join the club. He was so pleasant great customer service. my new go to for my dogs needs, very reasonable.
Great service
Staff are always so friendly and knowledgeable, always give a great service.
The staff are always friendly
The staff are always friendly, polite, patient and helpful.
Lovely friendly staff
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