Jollyes The Pet People - Port Glasgow Reviews 

315
TrustScore 5 out of 5

4.9

Unit 11 Gallagher Shopping Park, Port Glasgow, Glasgow, Lanarkshire, PA14 5DX Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff are friendly and helpful. I have been to my local shop many times and the staff have always been approachable. The one time I had an issue (a posted multi-buy promotion wasn't programmed int... See more

Rated 5 out of 5 stars

Jollyes is an amazing place that my pet loves visiting. Always so helpful and great prices.

Company replied

Rated 4 out of 5 stars

Surprisingly good value. The balls and bone I bought came to £6 something, whereas the bigger ball alone was marked as £12. Asked if joining the pet club gave me a discount or something and the wo... See more

Rated 5 out of 5 stars

Good range of loose dog treats including some not available elsewhere. Particular favourites of our pets. My only criticism is the lack of customer scale to weight as we select our mix, sometimes we w... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 11 Gallagher Shopping Park, Port Glasgow, Glasgow, Lanarkshire, PA14 5DX, Glasgow, United Kingdom

  • 01475602260

4.9

Excellent

TrustScore 5 out of 5

315 reviews

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4.9

All reviews

(315)

9,243 reviews in the last 12 months

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Rated 5 out of 5 stars

Large product range

Very helpful assistant was happy to lift down various cage options and suggest alternatives.
Very friendly staff at check out too.
Great range of dog foods.

September 25, 2024
Rated 5 out of 5 stars

Kind staff at port Glasgow yesterday evening

Staff served me yesterday evening was so helpful, he helped me carry the cat litter to my car! Sorry I didn’t catch his name but I was the last customer of the day as they were about to close and he did not make me feel unwelcome for slipping in 2 mins before closing time. Truly up and beyond customer service!

September 17, 2024
Rated 5 out of 5 stars

Great Customer Support

The store assistants couldnt be more helpful, they're both knowledgeable and honest about their products and will help in any way they can

September 17, 2024
Rated 5 out of 5 stars

Friendly

Friendly, welcoming staff and a great choice of products at a good price . Nice first experience for our 5 month old cockapoo.

September 5, 2024
Rated 4 out of 5 stars

Brilliant for dog food

If I’d been looking for dog food I would have given 5* but I was looking for a waterproof dog coat for a medium sized dog and a medium size red Kong. Common items but no stock in store. The girl on checkout was lovely while being efficient and knowledgeable.

September 2, 2024
Rated 5 out of 5 stars

Helpful and friendly staff

Staff at the Port Glasgow location are helpful and very friendly always willing to answer any questions I have when I go into the shop. If I can't fine something the are always willing to help me get what I am looking for and if it's not in stock they will order it in for me.

July 4, 2024

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