The staff are friendly and helpful. I have been to my local shop many times and the staff have always been approachable. The one time I had an issue (a posted multi-buy promotion wasn't programmed int... See more
Location
Switch locationUnit 11 Gallagher Shopping Park, Port Glasgow, Glasgow, Lanarkshire, PA14 5DX Glasgow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jollyes is an amazing place that my pet loves visiting. Always so helpful and great prices.
Company replied
Surprisingly good value. The balls and bone I bought came to £6 something, whereas the bigger ball alone was marked as £12. Asked if joining the pet club gave me a discount or something and the wo... See more
Good range of loose dog treats including some not available elsewhere. Particular favourites of our pets. My only criticism is the lack of customer scale to weight as we select our mix, sometimes we w... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 11 Gallagher Shopping Park, Port Glasgow, Glasgow, Lanarkshire, PA14 5DX, Glasgow, United Kingdom
- 01475602260
4.9
Excellent
315 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service from friendly staff 😃
October 17, 2024
Really friendly staff and good prices…
Really friendly staff and good prices got my dog a create for the car was a unusual size but was exactly what I was looking for and half the price of other retailers thanks you 👍
October 25, 2024
Great advice and help on store from a…
Great advice and help on store from a polite and cheerful young women. Great selection of produce.
October 23, 2024
Staff were very friendly and helpful.
Staff were very friendly and helpful.Young male assistant went out of his way to carry large hutch to my car.I would definitely recommend using Jolleyes for your pet requirements.
October 21, 2024
Staff was very helpful
October 15, 2024
The staff are very helpful and are all…
The staff are very helpful and are all very nice
October 16, 2024
Very helpful
Very helpful, pleasant sales assistant. Good range of products for dogs.
October 10, 2024
Super helpful and friendly staff member 🙂
My experience in store was lovely. The assistant who served me was so helpful, not only to me but to the other customers in store. They had a small que to manage but still made sure I was signed up to the mailing list and asked if I needed more help. They were patient while I struggled with my new phone for payment 🙂😁
I'll definitely be back
September 30, 2024
The member of staff on the tills was so…
The member of staff on the tills was so helpful !
September 29, 2024
Helpful and friendly and so pleasant
September 30, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.