The staff are friendly and helpful. I have been to my local shop many times and the staff have always been approachable. The one time I had an issue (a posted multi-buy promotion wasn't programmed int... See more
Location
Switch locationUnit 11 Gallagher Shopping Park, Port Glasgow, Glasgow, Lanarkshire, PA14 5DX Glasgow, GB
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See what reviewers are saying
Jollyes is an amazing place that my pet loves visiting. Always so helpful and great prices.
Company replied
Surprisingly good value. The balls and bone I bought came to £6 something, whereas the bigger ball alone was marked as £12. Asked if joining the pet club gave me a discount or something and the wo... See more
Good range of loose dog treats including some not available elsewhere. Particular favourites of our pets. My only criticism is the lack of customer scale to weight as we select our mix, sometimes we w... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 11 Gallagher Shopping Park, Port Glasgow, Glasgow, Lanarkshire, PA14 5DX, Glasgow, United Kingdom
- 01475602260
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Took our 9 week old pup stormi
Took our pup stormi for her first visit to get some pup treats and toys she loved the new smells and most importantly her new toys, the staff where very helpful on advising us on which treats she could have with her young age we will definitely be back
Very helpful sales assistant and good…
Very helpful sales assistant and good range of products
Staff were extremely helpful and…
Staff were extremely helpful and friendly and gave great advice Port Glasgow Shop has been not disappointed every staff member has been brilliant A Girl called Holly could not have done anything more to help me my last visit
Staff very friendly …
Staff very friendly with my 3 year old son asking about his pet dog .
Staff are excellent
Staff are excellent, unfortunately the raw food I buy is always out of stock as they don’t get a lot in.
Port Glasgow store
Staff in the portglasgow store are welcoming and greatly helpful we have a 9 month pup with an akward diet need and staff have helped us greatly with this
I have tried the store online but tbh prefer taking our pup in store she loves it as well
Faith was great at explaining…
Faith was great at explaining everything.
Ibraham was very good at injections.
All in all a very good experience.
Supporting local business.
I like the fact that I am supporting local businesses. The shop has very friendly staff, and is well stocked with everything I need.
Thank you
Customer service chap was very polite…
Customer service chap was very polite and helpful
Staff always very friendly and helpful.
Staff were friendly and helpful.
Very good services 😀
Helpful staff
Just a lovely chap helping with doggy…
Just a lovely chap helping with doggy advice for my collie.
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