Always attentive staff, checking on tills to serve customers when they are busy restocking. So never have to wait long to be served. Member of the pet loyalty scheme which helps towards cost as usuall... See more
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Found the store easily enough, good selection of products, went mainly for frozen raw dog food, good variety and range of prices, persuaded to sign up for the club as would get 15% off what she didn'... See more
I visited a couple of weeks ago and was surprised at the range and the reasonable prices but I didn’t need anything at that time. So when I came back, the staff were extremely friendly and helpful, I... See more
Pet sitting a family members dog whilst going away in our caravan so bought a lead and collar in the new Newport store. Picked the dog up, tried the collar on, way too big. Called into the Reading sto... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 1B, Reading Gateway, Imperial Way,, RG2 0GG, Reading, United Kingdom
- 01182273600
4.8
Excellent
250 reviews
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I know that the products my cats need…
I know that the products my cats need are in stock and I know where to find them.
January 2, 2026
Great pet shop
Well, we’ve only just got our dog recently had animals in the past and we’ve always used the other high Street outlets but couldn’t be more happier with Jollyes overall… everything from the staff not being pushy at all to the on-site vet we used for our puppies second vaccination I would rather travel 20 to 30 minutes to one Jollyes shops then use the other pet shops that are 5 minutes drive
December 19, 2025
Variety of animal products very helpful…
Variety of animal products very helpful staff always available to answer any questions and help get heavy products to car
December 3, 2025
Great staff very friendly and helpful
Great staff very friendly and helpful, Groomer very good and patient with my dog.
December 17, 2025
The staff are nice and friendly but I…
The staff are nice and friendly but I feel they need more training on products, I wanted to buy a harness the female staff that was dealing with me didn't know how to fit it she called a male colleague who also had no clue, the next harness did not fit him properly but she was trying to say it was fine, even another customer said that doesn't look right, so they lost a sale i expect the staff to know how to fit a harness
September 18, 2025
Couldn’t find fault
Couldn’t find fault. Staff great, and products were picked up without any fuss. Good stock.
December 11, 2025
Great prices along with a very good…
Great prices along with a very good choice of products
November 26, 2025
Not happy
Well every time they get some new food in tin cans of dog meat,I all ways look on there website to see what sorts of dog meat they get in and when you do see that i husky would like they do say we don't have it stock so leave a message which i all ways but they even email me either which is not good as I have a vip .
November 24, 2025
Great prices friendly staff
November 25, 2025
Plenty of choice and value for money
Plenty of choice and value for money
Loved the selection of natural treats
Staff were lovely and very helpful and obliging
November 21, 2025
Groomer is amazing
Groomer is amazing. So much care taken - even pampered my cavachon with a blueberry facial. Thank you! 5 star ⭐ ⭐⭐⭐⭐
November 8, 2025
Happy customer
I manage to get the bird food that I usually buy for my parrots. Recently, I haven’t been able to find it in my usual store in Enfield. The bonus was that I had a discount voucher which was automatically applied to my purchase. There was a wide range of products. The store was very neat and tidy. Only flaw would be is that staff was not friendly having said that it was at the end of the day!
November 7, 2025
The staff are super friendly with my…
The staff are super friendly with my dog when I go in and are very helpful with any questions asked.
October 18, 2025
Excellent company
Excellent company. Always polite. Helpful and very reasonable in prices with good sales and deal on the food I buy for the rabbits. Even get free goody bags of treats every so often though it is rare for anything but dogs and cats. If they offered deals like they do cats and dogs ne treats more often i would give 5 stars
October 16, 2025
Great shop
Very polite and helpful staff. Excellent selection and reasonably priced
September 29, 2025
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September 25, 2025
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