Always attentive staff, checking on tills to serve customers when they are busy restocking. So never have to wait long to be served. Member of the pet loyalty scheme which helps towards cost as usuall... See more
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Found the store easily enough, good selection of products, went mainly for frozen raw dog food, good variety and range of prices, persuaded to sign up for the club as would get 15% off what she didn'... See more
I visited a couple of weeks ago and was surprised at the range and the reasonable prices but I didn’t need anything at that time. So when I came back, the staff were extremely friendly and helpful, I... See more
Pet sitting a family members dog whilst going away in our caravan so bought a lead and collar in the new Newport store. Picked the dog up, tried the collar on, way too big. Called into the Reading sto... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 1B, Reading Gateway, Imperial Way,, RG2 0GG, Reading, United Kingdom
- 01182273600
4.8
Excellent
251 reviews
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Good value for money and loads of…
Good value for money and loads of choice and staff very polite and helpful
February 8, 2025
Very good service
Very good service. And we found everything we needed at good prices
February 4, 2025
Booking mixup
I booked my dog in for a wash but when we arrived they were surprised. The booking had not been ‘put through’ as a booking. The girls did fit him in but it was a bit stressful. Lovely fluffy dog after a good wash. Smelt beautiful. Thank you.
January 31, 2025
5 stars all the way.
A wide range of products at reasonable prices, a good knowledge base and wonderful customer service at our Reading branch. I would thoroughly recommend Jollyes. 😀👍
February 1, 2025
Polite and welcoming staff
January 31, 2025
The lovely young man called Marley was…
The lovely young man called Marley was very courteous and friendly.
January 27, 2025
Always friendly well stocked shop
January 25, 2025
I love Jollyes.
I love Jollyes. Its always absolutely spotless and so very tidy. The shelves are always stocked and such a great variety for all pets, big or small.
The staff are always very helpful and polite. I wouldn't shop anywhere else.
January 23, 2025
Very helpful friendly staff always a…
Very helpful friendly staff always a well stocked store with good prices
January 24, 2025
First time going here bought the own…
First time going here bought the own brand cat litter and it's the best I've used better than branded ones.
January 22, 2025
Great groom for my dog
The groomer did exactly what I asked for them to do. My dog looked great after the wash and cut
January 21, 2025
Took my pup for a puppy groom and they…
Took my pup for a puppy groom and they looked after her really well!!!!
December 28, 2024
i found the staff very helpfull
December 28, 2024
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