Richie & all the staff @the Runcorn store are all very helpful, pleasant & friendly, they all go out of their way to make sure you get what you want & what you went for, even their expert advice on ce... See more
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Was recommended Jollyes by a friend and wasn’t disappointed. Visited Friday 29th August 2025 and received excellent customer service from a lovely young lady. When buying a Bully Billow harness and l... See more
Our 6 yr old Llewlyn setter is an extremely fussy eater. He has also been recently diagnosed with PLE (protein loosing enteropothy) but he also has to have a low to medium fat diet aswell as a single... See more
The staff are always so friendly, helpful and approachable. They make sure that you find everything that you need. I personally find the store feels like it's a Family run business atmosphere and th... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Trident Retail Park, Halton Lea, WA7 2FQ, Runcorn, United Kingdom
- 01928 751288
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I was very pleased with the service I…
I was very pleased with the service I received at the vets at Jolley’s. The vet was very professional and very patient with my cat who was very nervous. I will definitely use the service again.
Polite and helpful staff
Polite and helpful staff. Store is clean and bright and well signposted to make shopping easier
I like to have a browse in this shop…
I like to have a browse in this shop mainly getting dried cat food .managed to get a large 3 km of science plan at reduced price of £7 and my cats love it so that shud last them awhile
Good prices helpful staff.
Great thanks 👍
Always a bargain in store.
Friendly staff
Brilliant service and advice for my new…
Brilliant service and advice for my new puppy
Assistant was very nice and helpful
Pet clinic
Staff in Jolleys in Runcorn are always helpful and pleasant, including those at the pet clinic
Lovely staff who were very helpful
May use AI-assist with repliesRead more
Had no hamster food so had to get…
Had no hamster food so had to get gerbil food. The woman said it would be ok for my pet

Reply from Jollyes The Pet People - Runcorn
Very helpful selecting kitten wormer…
Very helpful selecting kitten wormer and flea treatment 😀
Very helpful staff helped fitting a…
Very helpful staff helped fitting a coat for my puppy
All your pets needs under one roof
Great choice at reasonable prices. Very polite staff
The lady on the counter was so helpful…
The lady on the counter was so helpful and I walked out feeling a lot better as she gave us great advice about my cat
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