Richie & all the staff @the Runcorn store are all very helpful, pleasant & friendly, they all go out of their way to make sure you get what you want & what you went for, even their expert advice on ce... See more
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Was recommended Jollyes by a friend and wasn’t disappointed. Visited Friday 29th August 2025 and received excellent customer service from a lovely young lady. When buying a Bully Billow harness and l... See more
Our 6 yr old Llewlyn setter is an extremely fussy eater. He has also been recently diagnosed with PLE (protein loosing enteropothy) but he also has to have a low to medium fat diet aswell as a single... See more
The staff are always so friendly, helpful and approachable. They make sure that you find everything that you need. I personally find the store feels like it's a Family run business atmosphere and th... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Trident Retail Park, Halton Lea, WA7 2FQ, Runcorn, United Kingdom
- 01928 751288
4.8
Excellent
926 reviews
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A call-in for pet's supplies
As always the standard of service and care at the Runcorn store was excellent.
November 27, 2025
Great place to take our pets.
I always bring all my pets here for their vaccinations because its a great price but mostly because the vet and whatever assistant is on with her are always caring and patient with my pets,our pets always have a quick check over and she listens to their heart by the vet too,even our most skittish cat was calm around the vet,I highly recommend bringing your pets for their vacs and worm/flea treatment.
November 21, 2025
Called in to buy 2 coats for 2…
Called in to buy 2 coats for 2 Chihuahua dogs, one chunky buy not overweight, the other about half the size! Chose 2 knitted coats, and spoke to a very helpful girl who said I could return them if not the right size. Coats look good, fit great, so not returning. But good to know there's human beings to speak to!
November 18, 2025
Extremely efficient
Extremely efficient, knowledgeable and friendly staff here at the Runcorn branch. Nothing is too much trouble.
November 7, 2025
Ham bones
My dogs love the ham bones and keep them occupied for hours. The member of staff found some "half" bones for me which was much appreciated.
October 18, 2025
May use AI-assist with repliesRead more
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I love how friendly and helpful at all…
I love how friendly and helpful at all times. The only cons are that what we needed desperately needed was out of stock!
October 11, 2025
Reply from Jollyes The Pet People - Runcorn
We appreciate your kind words about our team's helpfulness. We are sorry that the item you needed was unavailable. We'll look into our stock levels.
The young lady that served me was very…
The young lady that served me was very helpfull as im transfering my dogs from 1 dog food and trying to find a good alternative she advised me on the 2 i had picked
October 8, 2025
Very helpful and quick at till
September 29, 2025
Excellent as usual
September 9, 2025
Staff are quick and polite!
September 9, 2025
Good price
Good price - purchases 4 for 3 helps.
Nice friendly staff.
Shop is fairly local
September 8, 2025
Lovely helpful staff
September 9, 2025
Staff are super helpful
Staff are super helpful. Certain items are overpriced, especially for the smaller furry friends.
September 8, 2025
10/10 Service
The staff are always so friendly, helpful and approachable. They make sure that you find everything that you need.
I personally find the store feels like it's a Family run business atmosphere and the staff are happy to spend time assisting you and investing time into the customer, which is a rarity and hard to find these days.
September 5, 2025
Friendly and helpful staff
September 5, 2025
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