I went to Jollyes to get my pup his first and second vaccination, in my personal opinion, I think they’re better than Vets4pets! The way everyone treated Ripley was so heartwarming! Especially Gemma... See more
Location
Switch location4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ Selby, GB
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See what reviewers are saying
There was a problem with the internet connection for the cash registers/card readers. The two ladies were trying everything to reconnect and while doing so kept customers informed. Thankfully they w... See more
Debbie the Duty manager went out of her way to help me with choosing food for my Newly diagnosed dog who has diabetes she’s very knowledgeable friendly and approachable I couldn’t thank her enough... See more
Nothing is too much trouble for the staff, they will look in the back to check stock availability if not on shelves. Always smiling and cheerful. This is my favourite place to shop. I must admit I do... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ, Selby, United Kingdom
- 01757 709542
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My recent visit
There was a problem with the internet connection for the cash registers/card readers.
The two ladies were trying everything to reconnect and while doing so kept customers informed. Thankfully they were able to connect and dealt with the few people who were waiting to cash out quickly and efficiently.
The store had what I needed, the shelves were srtocked and the area clean and tidy.
You help a little lady
You help me get the goods I wanted am afraid I'm only 4ft 11in and could not reach or lift the red Mills I wanted so a yound assistant got it for thanks again
Lovely friendly staff …
I regularly use the selby branch they have everything I need and the staff are very helpful, polite, friendly, and always have time to answer any questions,
Really friendly staff,well stocked…
Really friendly staff,well stocked store, particularly like the bag your own dog biscuits selection
Great service friendly staff good range…
Great service friendly staff good range of products
Friendly and helpful staff combined…
Friendly and helpful staff combined with a good product range of product at competitive prices
Very helpful assistant
Dog food
Great service and a very competitive price from a reputable company thanks.
Really helpful staff
Really helpful staff, cheerful lady working on the till, very polite
Always a lovely woman who serves us
Always a lovely woman who serves us, always smiley 😊
Cheerful staff.
Kind with our puppy
Very helpful in store when purchasing a puppy collar and all the bits and pieces. Friendly and helpful.
Prompt and pleasant service in store
Prompt and pleasant service in store, reasonable prices.
Lots of stock and very friendly staff
Lots of stock and very friendly staff. Would return again as there's plenty to see and shop for.
Helpful polite staff
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