I went to Jollyes to get my pup his first and second vaccination, in my personal opinion, I think they’re better than Vets4pets! The way everyone treated Ripley was so heartwarming! Especially Gemma... See more
Location
Switch location4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ Selby, GB
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See what reviewers are saying
There was a problem with the internet connection for the cash registers/card readers. The two ladies were trying everything to reconnect and while doing so kept customers informed. Thankfully they w... See more
Debbie the Duty manager went out of her way to help me with choosing food for my Newly diagnosed dog who has diabetes she’s very knowledgeable friendly and approachable I couldn’t thank her enough... See more
Nothing is too much trouble for the staff, they will look in the back to check stock availability if not on shelves. Always smiling and cheerful. This is my favourite place to shop. I must admit I do... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ, Selby, United Kingdom
- 01757 709542
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The staff were extremely helpful and…
The staff were extremely helpful and knowledgeable and very friendly
The dog likes the toy.
Very good staff
Staff & Vet
I went to Jollyes to get my pup his first and second vaccination, in my personal opinion, I think they’re better than Vets4pets! The way everyone treated Ripley was so heartwarming! Especially Gemma I believe her name was!
I would highly recommend them to anybody who needed to get their furry friends vaccinated or even just to get the essential animal things :) it was well stocked, very clean and tidy, loads to choose from!
Very pleasant experience and very kind…
Very pleasant experience and very kind customer service.
brilliant as always
Fantastic service.
Good stock available for all tastes
Good stock available for all tastes! Good value for money. Helpful pleasant staff
This is such a friendly and helpful pet…
This is such a friendly and helpful pet store, with most of what you need and at a reasonable price
Helpful and courteous service.
Allways greet me with a smile.As an…
Allways greet me with a smile.As an arthritic pensioner I had to get my large bag of dog food to my car,Helen came straight to me
and carried it to my car. How kind was that?
Appointment on time
Appointment on time. Good advice. Great price and full health check completed as part of the immunisation process 👍
Lovely service and fair pricing
Lovely service and fair pricing. Great selection of stock.
Very helpful assistant.
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