I went to Jollyes to get my pup his first and second vaccination, in my personal opinion, I think they’re better than Vets4pets! The way everyone treated Ripley was so heartwarming! Especially Gemma... See more
Location
Switch location4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ Selby, GB
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See what reviewers are saying
There was a problem with the internet connection for the cash registers/card readers. The two ladies were trying everything to reconnect and while doing so kept customers informed. Thankfully they w... See more
Debbie the Duty manager went out of her way to help me with choosing food for my Newly diagnosed dog who has diabetes she’s very knowledgeable friendly and approachable I couldn’t thank her enough... See more
Nothing is too much trouble for the staff, they will look in the back to check stock availability if not on shelves. Always smiling and cheerful. This is my favourite place to shop. I must admit I do... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ, Selby, United Kingdom
- 01757 709542
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Exotics Welcome in Selby
Had such a lovely visit to the Selby store yesterday. Took my Tegu "Mambo", dressed up in his Christmas Jumper and he was fussed over so much by both staff and customers. Please continue to welcome exotic pets 😃
Great staff so helpful and polite
Great staff so helpful and polite, Lovely clean shop and always fully stocked
Very helpful and pleasant staff
Only one bag of clumping cat litter &…
Only one bag of clumping cat litter & that was ripped , I would expect a pet store to do better
Friendly helpful staff, good choice of products
Friendly helpful staff, good, good choice of products
Good selection of dog food
Good selection of dog food, good prices, pleasant & polite staff 😊
Good friendly service
Good friendly service, very good choice of raw dog food and other products at a good price.
Call the store as times are not what they should be
Store times posted online stating close time of 7pm. Arrived at 6:45 to a store locked up in darkness. Revisited the following day and my discount voucher was declined as expired the previous day. No apology or offer to resolve.
Fantastic customer serviceI…
The staff were extremely helpful when I came in for a dog coat and collar nothing was too much trouble a very pleasant visit
Always helpful staff and good prices.
Always amazing
Always amazing. They treat your dog as a best friend, they always have time to chat. Sorry I don’t remember anyone’s names but the staff are all brilliant.
A friendly place to shop
A friendly place to shop for all your pets needs and the prices are not too bad either.
Basically how helpfull and polite the…
Basically how helpfull and polite the staff were
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