I went to Jollyes to get my pup his first and second vaccination, in my personal opinion, I think they’re better than Vets4pets! The way everyone treated Ripley was so heartwarming! Especially Gemma... See more
Location
Switch location4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ Selby, GB
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See what reviewers are saying
There was a problem with the internet connection for the cash registers/card readers. The two ladies were trying everything to reconnect and while doing so kept customers informed. Thankfully they w... See more
Debbie the Duty manager went out of her way to help me with choosing food for my Newly diagnosed dog who has diabetes she’s very knowledgeable friendly and approachable I couldn’t thank her enough... See more
Nothing is too much trouble for the staff, they will look in the back to check stock availability if not on shelves. Always smiling and cheerful. This is my favourite place to shop. I must admit I do... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ, Selby, United Kingdom
- 01757 709542
4.7
Excellent
964 reviews
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The staff are lovely very helpful
July 12, 2025
Staff always friendly and helpful and…
Staff always friendly and helpful and so lovely with my dog when I take her in.
July 15, 2025
good service
July 12, 2025
Excellent service
July 12, 2025
Great store with excellent staff
Nothing is too much trouble for the staff, they will look in the back to check stock availability if not on shelves. Always smiling and cheerful.
This is my favourite place to shop. I must admit I do miss looking at the pets which were in store but overall I haven't one single negative comment.
July 12, 2025
Great products value for money friendly…
Great products value for money friendly helpful staff
July 11, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lazy staff
I came in to buy my usual dog food at about 6pm and was in store for about 20 minutes in which time I was helped by a lovely lady called Gemma. the service I received from Gemma on the checkouts was exceptional, she was lovely and polite, however the male member of staff who was also in had been sat on the floor doing nothing the entire time I was in store, it came across as very lazy and unprofessional and seemed to not want to be there at all, leaving the lovely Gemma to do all the work.
June 16, 2025
Unprompted review
Reply from Jollyes The Pet People - Selby
We appreciate you taking the time to share your feedback. We're glad the team member who assisted you provided exceptional service. We'll address your concerns regarding the other team member's behavior to ensure a more professional environment. Thanks again.
Friendly & helpful staff
Friendly & helpful staff, tons of great quality products at competitive prices. Super clean, well laid out store.
June 8, 2025
Selby branch - if Carlsberg did pet stores....
The Selby store is the staffed by the friendliest people. Always an absolute pleasure to shop there.
June 9, 2025
Always have the items I need
Always have the items I need and the staff are helpful and friendly
June 1, 2025
Great little store but all too often…
Great little store but all too often does not have the items we want in stock....we wanted Whiskas Dentabites, however there was just one packet in stock (our cat will not eat the other brands)
Staff were friendly & it's good to see they no longer sell live animals
May 30, 2025
Jollyes at Selby…..
Jollyes at Selby…..
The girls are so helpful and kind to my dog Calvin(who is a retired guidedog)a beautiful Labrador/retriever cross.Calvin has had his photo taken and featured on your Selby FB page.
I always buy his food/treats from Jollyes.
May 28, 2025
We've visited the Selby store twice now…
We've visited the Selby store twice now with our new pup and a woman called heather/helen has been amazing help to us.
May 18, 2025
Lovely great
May 21, 2025
Doggy birthday shopping
Excellent shop always clean and tidy, all the staff are friendly had a lovely member of staff who helped with the engraving machine (didn’t get their name)
Can always find what I wanted and more, probably visit every month.
May 19, 2025
Selby store experience
Becca at Selby store was excellent. Great customer service and always a friendly with a smile and chat. Went out of her way to get me cat litter stored in the back, not on the shelf.
May 17, 2025
Unprompted review
I found what I wanted easily and the…
I found what I wanted easily and the assistant was polite and helpful
May 12, 2025
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