I went to Jollyes to get my pup his first and second vaccination, in my personal opinion, I think they’re better than Vets4pets! The way everyone treated Ripley was so heartwarming! Especially Gemma... See more
Location
Switch location4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ Selby, GB
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See what reviewers are saying
There was a problem with the internet connection for the cash registers/card readers. The two ladies were trying everything to reconnect and while doing so kept customers informed. Thankfully they w... See more
Debbie the Duty manager went out of her way to help me with choosing food for my Newly diagnosed dog who has diabetes she’s very knowledgeable friendly and approachable I couldn’t thank her enough... See more
Nothing is too much trouble for the staff, they will look in the back to check stock availability if not on shelves. Always smiling and cheerful. This is my favourite place to shop. I must admit I do... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ, Selby, United Kingdom
- 01757 709542
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Dog food my pet really likes at really…
Dog food my pet really likes at really good prices. Friendly staff and nice stores. Excellent.
The staff were very helpful we needed…
The staff were very helpful we needed things for a new puppy and they advised us on the best things to get they also told us about the vet coming in and the services they provide all of which I had no idea about
Efficient and polite service.
Very good service excellent staff
Excellent service
The store colleague I spoke to was very helpful and helped me find what I was looking for. Excellent range of cat supplies.
May use AI-assist with repliesRead more
I was in your Selby store today and…
I was in your Selby store today and guess what?; yet again, I found a very limited choice of senior dog food! Apparently what I came in for might possibly be delivered tomorrow. If this happens again, the next time I go to your store in Selby, then I'll buy elsewhere. Warmest regards Jeff.

Reply from Jollyes The Pet People - Selby
Fantastic as always
Absolutely love Jollyes and whenever I am in Selby it is my go to pet shop, even with others down the road, there’s just something about jollyes and it feels more personal and the prices are great!
Lovely gifts for my little girls first…
Lovely gifts for my little girls first birthday, lots of choice of toys and treats at a great price
Used the pet wash at The Selby Branch..
Used the pet wash at The Selby Branch..
Staff excellent.. pet wash fantastic and the set up perfect.. will definitely use again
Great and affordable service
The staff were knowledgeable, efficient and friendly.
A great service at a great price - cat microchipping service used.
I wanted the 2 tone rubber bouncing…
I wanted the 2 tone rubber bouncing balls.but you didnt have them and that's the only place l can get them.
Always great staff
Now has a good choice of frozen food…
Now has a good choice of frozen food for dogs and even has a Wash & Go service which is good.
very friendly and helpful staff and the…
very friendly and helpful staff and the store has a good range of products
Selby Jollyes!! Such a happy team
All the staff at Selby Jollyes are so happy and helpful!!
To be fair, not been to a shop where the whole team are noticeably happy in their work.
I found the young man very helpful when…
I found the young man very helpful when I asked for a product not displayed on the shelf, he brought one out from the store room.
Staff member was very helpful
Staff member was very helpful. Directed me to what I was looking for.
The staff are amazing
The staff are amazing. They are so helpful nothing is too much.
Sorry to see one of the staff leave. She’s gone to pontefract to be a manager she deserves her promotion, we wish her well.
Visited again to purchase my peout of stockts food…
Visited again to purchase my pets food and yet again was out of stock this is the 4th or 5th time I've been and not been able to buy all I was needed
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