There is a decent selection of things for dogs but not a fantastic range. Pretty limited range of nerf and chuckit and Kong stuff but rest is generic and as such you can't really guarantee quality. S... See more
Location
Switch locationUnit 3, Quora Retail Park, Burgh Road, PE25 2RT Lincolnshire, GB
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See what reviewers are saying
Sales staff that have real insight into dog foods. We have to be careful to not buy anything containing wheat. Having tried a vast array of foods, which say they are wheat free, we found most still co... See more
I booked my husky/shepherd in at the jolly groomer at skegness with some degree of trepidation as he can be quite a handfull, My fears were unfounded as it turned out as their groomer sharon who is li... See more
We have a frenchie who has recently become sensitivity to a lots of different foods. We were trying to find something that he could have but getting frustrated with the limit we had. We were just wa... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 3, Quora Retail Park, Burgh Road, PE25 2RT, Lincolnshire, United Kingdom
- 01754 802660
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Excellent manager and staff
The staff at my local store are brilliant their manager Jenny Hunt is very professional and friendly, there is always a staff member to help you and they are very knowledgeable with the products they sell giving good advice as to which products are best for my pets, with the good pricing and great range of dog toys and food etc I don’t shop at any other pet stores.

Reply from Jollyes The Pet People - Skegness
New layout, new products, many are wrapped which is a good idea to prevent contamination
What l miss is pick and mix. I get what my dog needs and likes and buy the amount needed. This service is no longer available, however , a lot of loose dog treats are now in sealed packaging which is a good idea and cannot be touched by hands. This is a much more hygienic method for preventing contamination.

Reply from Jollyes The Pet People - Skegness
Just customer service that is expected…
Just customer service that is expected nothing extraordinary and nothing sub standard.

Reply from Jollyes The Pet People - Skegness
Well done ~Jollyes Skegness
Manageress very friendly knowledgeable and approachable,
Polite staff
Polite staff, clean store and well stocked for the products we were looking for.
Groomer is always polite and does an…
Groomer is always polite and does an incredible job on Hazel, thank you
Good service and products
Item I bought was marked £1-50 but I…
Item I bought was marked £1-50 but I was charged £2-00 for each one I bought 4. I quired it with the staff that said the price hAd changed and took the old price ticket off

Reply from Jollyes The Pet People - Skegness
Excellent customer srevice as usual
Excellent customer srevice as usual. Good selection and variety of dry dog food at a very competitive price.
Staff always available to discuss and advise options.
Good range of tood and prices right
Good range of tood and prices right
Staff service excellent
Good offers and choice of products
Good offers and choice of products. Appealing loyalty card. Friendly and helpful staff. A pleasure to shop there.
Quite concerned that I have received …
Quite concerned that I have received someone else’s receipt on a shop I have not bought.

Reply from Jollyes The Pet People - Skegness
very nice staff and helpful
Friendly staff
Always friendly staff and very polite
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