There is a decent selection of things for dogs but not a fantastic range. Pretty limited range of nerf and chuckit and Kong stuff but rest is generic and as such you can't really guarantee quality. S... See more
Location
Switch locationUnit 3, Quora Retail Park, Burgh Road, PE25 2RT Lincolnshire, GB
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See what reviewers are saying
Sales staff that have real insight into dog foods. We have to be careful to not buy anything containing wheat. Having tried a vast array of foods, which say they are wheat free, we found most still co... See more
I booked my husky/shepherd in at the jolly groomer at skegness with some degree of trepidation as he can be quite a handfull, My fears were unfounded as it turned out as their groomer sharon who is li... See more
We have a frenchie who has recently become sensitivity to a lots of different foods. We were trying to find something that he could have but getting frustrated with the limit we had. We were just wa... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 3, Quora Retail Park, Burgh Road, PE25 2RT, Lincolnshire, United Kingdom
- 01754 802660
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They welcomed my rescue dog with love…
They welcomed my rescue dog with love and kindness, helped me chose the right toys, treats, food, harness and lead.
Friendly,professional and quick service
Friendly,professional and quick service
Fetched my dog in to have his nails trimmed
staff always helpful and pleasant
Pointing us to a prmo
Pointing us to a prmo
We’re eager to make conversation between customers
Professional
…good advice
Very good advice from the staff on medication and which one to choose for it to be the correct dosage and right meds etc.
Friendly and helpful staff good…
Friendly and helpful staff good selection of large bones for the dogs. Sold out of xmas collar decorations though
Great Service
Great choice of products, friendly and warm welcoming staff who do there best to assist you when ever possible. Always have a smile on their faces.
Always a friendly welcome and helpful!
Always a friendly welcome and helpful!! Merry Christmas to you all 🎄🍾
Customer service
Customer service is always fantastic. They give great advice on pets and are very friendly, pleasant to talk to.
Allways helpfull
Great products and helpful staff
Having a variety of different products at different price points and very helpful and knowledgeable staff to help me with the choice I made
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