Jollyes The Pet People - Skegness Reviews 

1,337
TrustScore 5 out of 5

4.8

Unit 3, Quora Retail Park, Burgh Road, PE25 2RT Lincolnshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

There is a decent selection of things for dogs but not a fantastic range. Pretty limited range of nerf and chuckit and Kong stuff but rest is generic and as such you can't really guarantee quality. S... See more

Rated 5 out of 5 stars

Sales staff that have real insight into dog foods. We have to be careful to not buy anything containing wheat. Having tried a vast array of foods, which say they are wheat free, we found most still co... See more

Rated 5 out of 5 stars

I booked my husky/shepherd in at the jolly groomer at skegness with some degree of trepidation as he can be quite a handfull, My fears were unfounded as it turned out as their groomer sharon who is li... See more

Rated 5 out of 5 stars

We have a frenchie who has recently become sensitivity to a lots of different foods. We were trying to find something that he could have but getting frustrated with the limit we had. We were just wa... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 3, Quora Retail Park, Burgh Road, PE25 2RT, Lincolnshire, United Kingdom

  • 01754 802660

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,337)

9,228 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

great, but could be better

There is a decent selection of things for dogs but not a fantastic range. Pretty limited range of nerf and chuckit and Kong stuff but rest is generic and as such you can't really guarantee quality. Some more organisation of items could be handy ie all training treats together ( no liver training treats)
Where jollyes excells are it's staff, knowledgeable, friendly, smart and helpful.

September 12, 2025
Rated 5 out of 5 stars

great result at jollyes

I booked my husky/shepherd in at the jolly groomer at skegness with some degree of trepidation as he can be quite a handfull, My fears were unfounded as it turned out as their groomer sharon who is like a breath of fresh air soon took charge of him with great professionalism and what I picked up was a new dog. Many thanks to sharon and jollyes, I will use this service again. philip tatley.

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Wasn't really much diffence

Wasn't really much diffence, ears where still dirty and still smelt.
Booked for an hour puppy session and it was over and done with in 30 minutes.

September 6, 2025
Jollyes The Pet People - Skegness logo

Reply from Jollyes The Pet People - Skegness

We're sorry the service didn't meet your expectations and left your puppy's ears unclean with an unpleasant smell. We also regret the session was shorter than expected. We'll review your feedback.

Rated 5 out of 5 stars

Staff in the Skegness Branch are top…

Staff in the Skegness Branch are top notch,so helpful and friendly,the knowledge about the products they sell is fantastic, The range of products that store carries is endless but the girls, oh and the guy are brilliant , nothing is too much trouble for them and they treat all customers with the same friendly attitude despite the fact some customers are very rude and talk to the staff in a condesending manner

September 4, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look