Use our local store at Snowhill Wakefield regularly- great advice and customer service. Recently got 2 bags doggy food hadn't realised til home had picked up 1 incorrect bag til opened and saw kibble... See more
Location
Switch locationRed Hall Crescent, WF1 2DF Wakefield, England, GB
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Really helpful & friendly member of staff - completely knowledgeable on anything we asked. Highly recommend this store. We had just been to an emergency vet appointment nearby with one of our dogs & n... See more
Charles and Beth always go above and beyond to make sure that I’m a happy customer. I always take my dog in with me and they fuss him likes he’s their own. I would highly recommend Jolleyes at Sno... See more
Me and my mum visit the store in snowhill regularly, it is the most welcoming store with knowledge staff who are all clearly animal lovers! Highly recommend this store for advice and products I do... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Red Hall Crescent, WF1 2DF, Wakefield, England, United Kingdom
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very informative and friendly staff
A JOLLY NICE STORE WITH JOLLY NICE…
A JOLLY NICE STORE WITH JOLLY NICE PEOPLE THEY HAVE EVERYTHING THERE NO MATTER YOUR CHOICE OF PET :) HOORAY FOR JOLLYES AND THANKYOU VERY MUCH
Great customer service
Great customer service from a very pleasant and well informed member of staff. Well done.
Friendly staff always happy to help
Great shop well stocked
Great shop well stocked. Got all I went for plus a 15% discount on the dog food. Given my February discount card. Very helpful staff. Also used the engraving machine for two new tags for my dogs and good quality and a very reasonable price
Very helpful and friendly staff.
Fantastic friendly staff.
Fantastic friendly staff.
They know the dogs by name & always give my dog a cuddle.
Keep it up
Quick and efficient service
The shop was due to close but staff…
The shop was due to close but staff were very accommodating and patient!
Friendly knowledgeable staff
Friendly staff
Lovely staff very helpful
Very professional and nothing too much…
Very professional and nothing too much trouble
The Jollye's team are always friendly…
The Jollyes team are always friendly and helpful.
15% discount on purchases every month is very welcome for our pets food
Great service and advise
Nice and quick staff
I have never been into this store and not thought how friendly and helpful the staff are. Always there to help and advise , we use the snow Hill, Wakefield branch but I'm sure they are all as lovely.
Such lovely helpful staff. Always friendly and offer advise when required.
very easy no pushy sales people (there…
very easy no pushy sales people (there is nothing worse,) they had exactly what i needed, so in and out , no holdups ,, i thank your staff for being so very friendly
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