Use our local store at Snowhill Wakefield regularly- great advice and customer service. Recently got 2 bags doggy food hadn't realised til home had picked up 1 incorrect bag til opened and saw kibble... See more
Location
Switch locationRed Hall Crescent, WF1 2DF Wakefield, England, GB
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Really helpful & friendly member of staff - completely knowledgeable on anything we asked. Highly recommend this store. We had just been to an emergency vet appointment nearby with one of our dogs & n... See more
Charles and Beth always go above and beyond to make sure that I’m a happy customer. I always take my dog in with me and they fuss him likes he’s their own. I would highly recommend Jolleyes at Sno... See more
Me and my mum visit the store in snowhill regularly, it is the most welcoming store with knowledge staff who are all clearly animal lovers! Highly recommend this store for advice and products I do... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Red Hall Crescent, WF1 2DF, Wakefield, England, United Kingdom
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Brilliant team at Snowhill store
Brilliant team at Snowhill store, always really friendly and helpful.
It would have been a 10 dut had to look…
It would have been a 10 dut had to look for someone to serve me when i walk into the shop there where 4 shop assistant when i went to pay there where none
Great products great prices got exactly…
Great products great prices got exactly what I wanted, not all shops have everything but Snowhill is great
Found exactly what I wanted
Found exactly what I wanted. Staff friendly and courteous. Love the pet club.
Just our favourite pet store Great…
Just our favourite pet store Great choice of products competitive prices and lovely staff
The staff was very obliging and…friendly
The staff was very obliging and helpful, I've been a customer of pets at home and recently the stock as been very very low. I called into jollyes and managed to buy what I needed and at a cheaper price too! Wish I had known about this place sooner!
The member of staff
The member of staff, despite obviously struggling with her voice, went out of her way to help me and explain differences in products. Further, she carried my purchases out to my car '(I am recovering from a fractured wrist)
Fantastic service
Best Pet Supply Shop
Only shop on high street where you can get brand of cat litter mine likes. Always have plenty of choice of stock. Staff always helpful and friendly. Get discount vouchers for being a member of pet club too. Love both stores in Wakefield
Super Friendly
The staff are always friendly and super helpful, we were advised about raw dog food and the shop assistant spent a lot of time talking to us about it, excellent choice of treats and toys too.
Love jollies everything I need for my…
Love jollies everything I need for my dog great prices and lovely helpful staff 🤩🤩🤩🤩🤩
Incredibly helpful staff and great…
Incredibly helpful staff and great number of products to choose from.
Staff member was really helpful
Staff member was really helpful, and friendly, and made it a personalised visit by engaging in conversation about the breed of dogs we have, nice touch to customer service
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