Use our local store at Snowhill Wakefield regularly- great advice and customer service. Recently got 2 bags doggy food hadn't realised til home had picked up 1 incorrect bag til opened and saw kibble... See more
Location
Switch locationRed Hall Crescent, WF1 2DF Wakefield, England, GB
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Really helpful & friendly member of staff - completely knowledgeable on anything we asked. Highly recommend this store. We had just been to an emergency vet appointment nearby with one of our dogs & n... See more
Charles and Beth always go above and beyond to make sure that I’m a happy customer. I always take my dog in with me and they fuss him likes he’s their own. I would highly recommend Jolleyes at Sno... See more
Me and my mum visit the store in snowhill regularly, it is the most welcoming store with knowledge staff who are all clearly animal lovers! Highly recommend this store for advice and products I do... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Red Hall Crescent, WF1 2DF, Wakefield, England, United Kingdom
4.7
Excellent
227 reviews
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Staff are friendly and knowledgable
Staff are friendly and knowledgable, and the discount voucher is a great incentive to shop there.
July 14, 2023
Very helpful staff.
June 29, 2023
May use AI-assist with repliesRead more
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Stopped stocking the brand we use!
Always used the same pet shop which was bought by Jollyes around 18 months ago. They have now stopped stocking our dog’s brand of food so we have to now resort to ordering it online from the manufacturer. Shame as lovely staff who my dog enjoys seeing and usually great service and stock.
July 4, 2023
Reply from Jollyes The Pet People - Snowhill
Thank you for your review. We are sorry to hear that you are no longer able to purchase the usual dog food from our Snowhill store.
Please note that we also offer home delivery to most parts of the UK via our website jollyes.co.uk
Use our local store at Snowhill…
Use our local store at Snowhill Wakefield regularly- great advice and customer service. Recently got 2 bags doggy food hadn't realised til home had picked up 1 incorrect bag til opened and saw kibble size- took back they exchanged and used opened bag to donate to a pet charity- thought lovely idea. 👍🐾
June 30, 2023
The store is well stocked
The store is well stocked, always has what I need fir my pets. The staff are extremely helpful.
June 16, 2023
I’ve been to both Wakefield stores and…
I’ve been to both Wakefield stores and the staff have been very helpful EVERY time. It’s the reason I’ve been going there and nowhere else since l got my 2 ex Feral kittens, now young cats. It’s well priced as I buy in bulk. I like that there are enough members of staff to help (and they actually are quite passionate with advice)
Makes a real change from stores with only skeleton staff that don’t have time to help or make sales.
June 20, 2023
I have joined your pet club as I have a…
I have joined your pet club as I have a small dog to take advantage of your discount cards on dog food I shop each month in store at Snowhill Wakefield. I bought food for my dog at the end of April due to the amount I had no call to attended in May when I went back in earl June I was refused the discount as I had not attended in May. I had not shopped anywhere else when I questioned this they still refused. I feel now I should take my custom elsewhere
June 2, 2023
Reply from Jollyes The Pet People - Snowhill
Thank you for your review. We are sorry to hear that you are unhappy with our PetCLUB offer.
Please note that a customer would need to shop each month to qualify for a discount card for the following month but we will ensure that your comments are fed back.
friendly and helpful staff
The staff are always friendly, helpful and remember me and my dog. I have been using this store for over a year and will continue doing so.
May 28, 2023
Great friendly store in snowhill
May 26, 2023
Very helpful staff and products…
Very helpful staff and products reasonably priced. Things and food for all budgets
May 2, 2023
Great selection and great prices
Great selection and great prices, plus, in a cost of living crisis, it's nice to see a retailer offering loyalty discounts to help customers :)
April 29, 2023
Recently went in for skin care products…
Recently went in for skin care products for my pug, the advice and friendliness by the staff had me at ease. The lady that served me couldn’t of been nicer and more helpful
And the products I bought (their own brand of food) is amazing as well as the spray, very happy
Thank you
April 23, 2023
Friendly helpful staff
April 14, 2023
Excellent help from a member of staff
Excellent help from a member of staff. After continued problems with the app, and at lease 3 visits to try and correct it. He spent a few phone calls to IT to fix it.
January 1, 2023
The gentleman working was super helpful…
The gentleman working was super helpful and engaging!
February 11, 2023
The lady behind counter was really…
The lady behind counter was really pleasant and informative signed up to the discount card and gave advice on cat food
January 14, 2023
Excellent customer service and good…
Excellent customer service and good value for money
December 31, 2022
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