I sorted out what I was going to buy online before so I could take my time over things like comparing lists of ingredients. I then found all the items I needed easily in the store, and then on my way... See more
Location
Switch locationSouthport Road, Kew Retail Park, PR8 5RG Southport, England, GB
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See what reviewers are saying
The member of staff gave excellent service to both myself & the customer in front of me. She explained why you were low on Canin dog food due to the warehouse moving. Sadly I didn’t egg her name but s... See more
I use the Southport store once a week and I have always found the staff to be helpful when approached have given good advice for both my dogs and my parrot I d0 find the products a little pricey but... See more
This store is great, the staff are so lovely and recognise their customers and pets . This makes the shopping experience a really positive one . You should say thank you to your team as they are amazi... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Southport Road, Kew Retail Park, PR8 5RG, Southport, England, United Kingdom
4.6
Excellent
521 reviews
Asks customers to review
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Went in for my monthly cat litter
Went in for my monthly cat litter, friendly staff who are always very helpful
July 26, 2024
Good price and friendly service
July 23, 2024
Helpful staff
July 23, 2024
I love the 15% discount on my dog food
July 23, 2024
Had just what I needed
July 23, 2024
10/10 service every time
10/10 service every time. The staff ate super helpful I'm Southport which is why it's my go to pet store.
July 23, 2024
May use AI-assist with repliesRead more
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Wrong Email had been put into your system
Quite a few months back I changed my email , and I noticed for months I had no text with offers or vouchers so I had asked the lady in the shop to check my Email address only to find out the lady who entered it in did it wrong she should of doubled checked with me when she entered it , so for months I’ve missed out on offers 😠
July 23, 2024
Reply from Jollyes The Pet People - Southport
Good afternoon,
Thank you for your review. We sincerely apologise for any inconvenience this has caused you.
We have corrected your email across our systems and reinstated your expired vouchers. You can now access your account through our app or website using this your correct email to redeem these rewards.
Kind regards
Jollyes customer services
Always a pleasure to visit
July 14, 2024
Great staff and very friendly
Great staff and very friendly, however went in store for three items none of which they had and ended up buying something that I didn't really want. Other than that I always enjoy visiting the store
July 13, 2024
Reply from Jollyes The Pet People - Southport
Many thanks for your feedback
We have passed this to our Purchasing Team to investigate stock availability in store
We apologise for the inconvenience this has casued
Kind Regards
Jollyes Customer Services
Staff were very helpful and informative…
Staff were very helpful and informative of what to buy for our new puppy
July 7, 2024
Huge range of products
Huge range of products, friendly & knowledgeable staff. Fair prices
July 6, 2024
Polite assistant and good price.
July 5, 2024
Nice chat with the Manager at the checkout.
I was served by the Manager and we chatted about how well Jolleys are doing. He told me they are opening a new shop in Leyland which will be useful for me.
June 30, 2024
Friendly informative staff
June 29, 2024
Competitive prices and staff member was…
Competitive prices and staff member was very helpful explaining about loyalty card benefits
June 24, 2024
Jollies, Southport.
Great shop, decent prices, good range of stuff for my dog, very friendly and helpful staff
June 27, 2024
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