I sorted out what I was going to buy online before so I could take my time over things like comparing lists of ingredients. I then found all the items I needed easily in the store, and then on my way... See more
Location
Switch locationSouthport Road, Kew Retail Park, PR8 5RG Southport, England, GB
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See what reviewers are saying
The member of staff gave excellent service to both myself & the customer in front of me. She explained why you were low on Canin dog food due to the warehouse moving. Sadly I didn’t egg her name but s... See more
I use the Southport store once a week and I have always found the staff to be helpful when approached have given good advice for both my dogs and my parrot I d0 find the products a little pricey but... See more
This store is great, the staff are so lovely and recognise their customers and pets . This makes the shopping experience a really positive one . You should say thank you to your team as they are amazi... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Southport Road, Kew Retail Park, PR8 5RG, Southport, England, United Kingdom
4.6
Excellent
522 reviews
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Not good
This isn't the first time I've noticed as I don't like to complain but each time I've been there ive struggled with large packs of pet food etc to get to the till and not once has the staff member offered to help, or offered a hand to the car like the other well known store does, plus I have noticed no interaction " please " " thank you " "Goodbye " etc they are usually involved in their own conversations which I think is a bit rude
June 21, 2026
Unprompted review
Reply from Jollyes The Pet People - Southport
I am sorry to hear about your experience.
Please can you contact us at help@jollyes.co.uk so we can assist you.
Kind regards,
Jollyes
They have really good dog treats in…
They have really good dog treats in staff r lovely n always helpful
June 2, 2026
Reply from Jollyes The Pet People - Southport
We're so glad you enjoyed our treats and found our staff helpful. Thank you!
Really friendly pet loving staff.
January 24, 2026
Reply from Jollyes The Pet People - Southport
We are so glad you enjoyed your experience with our pet-loving staff!
Love the store for my cat and guinea…
Love the store for my cat and guinea pig items and I can get some good offers on big box cat food brands I wonder why they don’t sell animals anymore
January 17, 2026
Well laid out store
Well laid out store, very helpful staff and very competitive prices
January 17, 2026
Quick effecient service
January 8, 2026
Low stock levels
The male staff member was extremely helpful. Unfortunately for the 2nd time the stock levels of my cats food were unavailable. As I always like to purchase the food from this store I was disappointed at the stock levels.
January 5, 2026
The lady on the cashier helped me with…
The lady on the cashier helped me with my puppy as we tried on harnesses.
December 27, 2025
We bought two harnesses for our puppies…
We bought two harnesses for our puppies and they were very helpful as the tried the harnesses on both of the puppies to get the correct fit was very pleased with the service
December 27, 2025
Good stock and nice big store
Good stock and nice big store. Too many disabled spaces and now charging spaces in car park. Staff in store could be more friendly
December 17, 2025
The young lady how served me helped me…
The young lady how served me helped me to get the right food for my gecko's , she was knowledgeable on what was good for them. Also help me to pick an xmas present for my puppy.
December 16, 2025
I love jollyes
I love jollyes and go quite a few times a week. The staff are lovely and the prices good
December 10, 2025
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