Competitive and polite, is a great option for your loved ones, used for my pets and always happy about products and quality.
Company replied
Location
Switch locationJollyes, Unit C, St Helens Retail Park, Warrington Road, WA9 1JJ St Helens, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rachel was extreamly friendly n helpful in helping us choose the right size harness for my 10 Yr old dog who has been nearly escaping with her other one she gave us peace of mind n even helped us adju... See more
Spoke to one of the staff regarding puppy food for new pups, really helpful with great advice. Gave us a load of information on different types & how to do it etc. really good experience. Been back... See more
Brilliant place , all the staff obviously enjoy being there. Knowledgeable, helpful and friendly. The store always looks very well stocked with a really good product range with many of the things I... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, Unit C, St Helens Retail Park, Warrington Road, WA9 1JJ, St Helens, United Kingdom
- 01744 735 712
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely store
Always pleasant, knowledgeable and helpful staff
My dog loves a trip to Jollyes 🐾
May 21, 2025
We had been in a few days prior and the…
We had been in a few days prior and the staff were helpful both times. Really knowledgeable and couldn’t do enough for you. Would recommend everytime.
May 17, 2025
The service is usually good the staff…
The service is usually good the staff are usually friendly but I went in a few times last week and I asked for help finding the perfect harness for my dog as he seems to rough the R&R ones a little much and they don’t last but we’ve always used them. The lady gave us all of her attention and helped us try on harnesses, adjust them and gave nothing but love to my dog. Also working the same day (Saturday 17th) a man he’s always there and he’s always super friendly with everyone he deserves lots of praise too! The woman really touched my heart how far she went to help me and my pooch but the lads service and attitude was 10/10 and always is! I’m sorry I didn’t get either of their names but both worked the till and I didn’t notice any other members in.
Rambling a little but the girls upstairs doing the pet grooming are amazing and I wouldn’t trust my pet with anyone else!!
May 17, 2025
Groomer
I love bringing my pup home to be groomed at Jolleys. The staff are so friendly and Puppa looks gorgeous when I collect him 💙🩷
May 15, 2025
Love this place
Love this place. Great prices on a lot of things, plenty of variety. Especially love the pick and mix dog chews like puffed chicken feet and pigs ears. Well our dog does anyways. Hope they open more stores Preston and beyond
May 11, 2025
We enjoy shopping at Jollies as the…
We enjoy shopping at Jollies as the staff are always help to help an well manade .
May 7, 2025
Recently brought my puppy puppy harness for a new…
Recently brought my puppy for a new harness. The assistant was really helpful and made sure we had the correct one for her. Thank you
May 3, 2025
All the staff were polite friendly and…
All the staff were polite friendly and helpful as always.
They had a good range of dog treats in.
April 25, 2025
Staff nice well stocked shop
April 30, 2025
Dog bath
Staff very professional & friendly, really good with our dog. Would recommend to all dog owners
April 27, 2025
Claw Clipping.
Attended to immediately lovely friendly service staff were caring and very efficient. Will definitely go again .In fact I've booked my Dachs. In for full groom.Happy days.
April 17, 2025
My 2 dogs first groom
My 2 dogs were booked it for their 1st groom and we will definitely book again. The ladies were welcoming to the dogs and genuinely showed affection. Unfortunately this wasn't the case at a different local groomer. The dogs are both rescues and can be nervous of new people but on collection the dogs were very happy and calm.
I would like to thank the 2 groomers (St Helens store), I'm afraid I don't know their names but I am so grateful for your care and attention to my fur babies.
April 26, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.