Just bought a raised dog feeder tray with two bowls for my ageing terrier as he's been struggling with lowering his head too far to feed and drink. The Rosewood Iron Double Diner is perfect for him m... See more
Location
Switch locationUnit 2, Madford Retail Park, Foregate Street, ST16 2QY Stafford, GB
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See what reviewers are saying
Average service from the lady on the till. They did prompt us to donate, but we didn't as I hate pressure sales whether it's charity or not, it does put me off visiting, surely the dogs home stand wi... See more
The staff at Jollyes Stafford are absolutely fantastic, nothing is too much trouble, their knowledge of pets and your products is second to none and if they haven't got in what I'm looking for they a... See more
Very helpful assistance regarding a change of food for my dog. I have been looking online at the Lifestage varieties, as this brand has better than average rating on a dog food comparison site. Nice... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Madford Retail Park, Foregate Street, ST16 2QY, Stafford, United Kingdom
- 01785250859
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I was shopping for bird food.
I was shopping for bird food.
I like the tabs you can fill yourself with different mixes.
Plus suet balls were good value.
Staff always pleasant and helpful
Given plenty of help.
Very friendly staff.
Great shop reasonable prices and the…
Great shop reasonable prices and the staff are extremely friendly and knowledgeable always a pleasure shopping there and l love that you can purchase dog food that they give to local dog rescues
The staff at Jollyes Stafford are…
The staff at Jollyes Stafford are absolutely fantastic, nothing is too much trouble, their knowledge of pets and your products is second to none and if they haven't got in what I'm looking for they always let me know when a delivery is expected. I live in Telford but always shop in Stafford so I guess that says it all
Excellent service as always.
Knowledgeable and helpful
A wide choice of food and treats for…
A wide choice of food and treats for your pets.
May use AI-assist with repliesRead more
The staff are always friendly and very…
The staff are always friendly and very helpful. Prices are really good.
The lady that served me was very…
The lady that served me was very helpful and knowledgeable regarding my senior dog's joint care.
I love going to jollies
I love going to jollies , the staff are amazing and make you feel very welcome. They are happy and helpful and if you take a dig in they love to give them a treat . I love the jollies experience and thank you to all the lovely staff that work there
Good visit
Everything was in stock and there was a good choice available. The staff, as always, were friendly and helpful.
Always lovely staff and a great…
Always lovely staff and a great selection of products
Friendly staff
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