Just bought a raised dog feeder tray with two bowls for my ageing terrier as he's been struggling with lowering his head too far to feed and drink. The Rosewood Iron Double Diner is perfect for him m... See more
Location
Switch locationUnit 2, Madford Retail Park, Foregate Street, ST16 2QY Stafford, GB
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See what reviewers are saying
Average service from the lady on the till. They did prompt us to donate, but we didn't as I hate pressure sales whether it's charity or not, it does put me off visiting, surely the dogs home stand wi... See more
The staff at Jollyes Stafford are absolutely fantastic, nothing is too much trouble, their knowledge of pets and your products is second to none and if they haven't got in what I'm looking for they a... See more
Very helpful assistance regarding a change of food for my dog. I have been looking online at the Lifestage varieties, as this brand has better than average rating on a dog food comparison site. Nice... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Madford Retail Park, Foregate Street, ST16 2QY, Stafford, United Kingdom
- 01785250859
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Pleasant helpful staff
1st time in Stafford branch good…
1st time in Stafford branch good display very tidy and helpful staff. Prices are pretty good, looking forward to a revisit.
Very friendly and helpful staff.
Very friendly and helpful staff. Highly recommend.
Very pleasant experience…the assistant…
Very pleasant experience…the assistant spoke to just me whilst serving…and wished me a good day….will return.
Very helpful staff and great range of…
Very helpful staff and great range of products
Helpfull and friendly staff
Friendly & Informed staff
Very friendly, informed staff, like the social stuff too, like donating chews for homeless folk's dogs, donating to local dog trusts etc.
Friendly staff great range of products
Friendly and helpful staff and a very…
Friendly and helpful staff and a very comprehensive range of products for pets.
Great customer service and ebery time I…
Great customer service and ebery time I come in the staff are always lovely and so helpful. Prices are great and one of my favourite pet shops
It's a lovely pet shop good quality and…
It's a lovely pet shop good quality and a lovely selection of varied items and the staff are very polite indeed
We always shop in Jollyes Stafford…
We always shop in Jollyes Stafford store for Lifestage complete for our dogs. The food is top quality and the staff are always friendly and polite.
Friendly staff
Friendly staff, as usual. They had everything I needed and more. Your shop is laid out and stocked well. Much better than ‘pets at home’
GOOD OFFERS
Such a fab store with a great selection…
Such a fab store with a great selection for all kinds of pets . We love the varied Raw food they have for our dogs . All the staff as so so lovely and VERY helpful if you need any advice . The later openings are fab too .thanks for being awesome 👌🏼
Brilliant shop and all the workers are…
Brilliant shop and all the workers are so friendly and helpful
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