Just bought a raised dog feeder tray with two bowls for my ageing terrier as he's been struggling with lowering his head too far to feed and drink. The Rosewood Iron Double Diner is perfect for him m... See more
Location
Switch locationUnit 2, Madford Retail Park, Foregate Street, ST16 2QY Stafford, GB
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See what reviewers are saying
Average service from the lady on the till. They did prompt us to donate, but we didn't as I hate pressure sales whether it's charity or not, it does put me off visiting, surely the dogs home stand wi... See more
The staff at Jollyes Stafford are absolutely fantastic, nothing is too much trouble, their knowledge of pets and your products is second to none and if they haven't got in what I'm looking for they a... See more
Very helpful assistance regarding a change of food for my dog. I have been looking online at the Lifestage varieties, as this brand has better than average rating on a dog food comparison site. Nice... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Madford Retail Park, Foregate Street, ST16 2QY, Stafford, United Kingdom
- 01785250859
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Staff always pleasant and informative
Stock issues
No stock of what I wanted. Only visited 3 times and 2 out of the 3 I couldn't get what I wanted. Iams kitten (dry) and time before a mid priced litter box. I have to travel 8 miles to vist so may go back to pets at home where stock is kept up. Staff are nice and helpful though!
Staff are lovely really friendly and…
Staff are lovely really friendly and products fairly priced
Average.
Average service from the lady on the till. They did prompt us to donate, but we didn't as I hate pressure sales whether it's charity or not, it does put me off visiting, surely the dogs home stand with visitors is enough!
The lady with fingerless gloves on is brilliant tho, really helpful, friendly and informative but she was not here today.Got my normal items , good value as always, good selection , easy to get my products with my dog.
Helpful staff
Although the store did not have the Dr. John product I required. The staff were helpful and friendly and also checked other stores for availability
Friendly helpful staff
The staff were friendly and helpful but I’m sorry to hear that you’re no longer stocking ACANA Red Meats dry dog food- it’s absolutely the favourite food of our dog.
Helpful and friendly staff at Stafford…
Helpful and friendly staff at Stafford store - great quality items at great prices.
Many thanks
Al staff are extremely knowledgeable…
Al staff are extremely knowledgeable and very keen to help
Our family has a cain corso and jolleys…
Our family has a cain corso and jolleys are the only place I can buy crate snd toys that can take him lol
Staff are so friendly and helpful
Good selection of food and pet and advice. items
Good selection of food and pet items. Staff at Stafford are always exceptionally helpful and knowledgeable. Ive been using the same staff for advice for over 10 years. Jane and Sue are particularly worth a mention. Nothing is too much trouble and they know so much about the brands. The staff make it for me.
Stafford jollies pet shop
Staff are always very helpful and very knowledgeable. Also prices are very reasonable too.
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