Just bought a raised dog feeder tray with two bowls for my ageing terrier as he's been struggling with lowering his head too far to feed and drink. The Rosewood Iron Double Diner is perfect for him m... See more
Location
Switch locationUnit 2, Madford Retail Park, Foregate Street, ST16 2QY Stafford, GB
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See what reviewers are saying
Average service from the lady on the till. They did prompt us to donate, but we didn't as I hate pressure sales whether it's charity or not, it does put me off visiting, surely the dogs home stand wi... See more
The staff at Jollyes Stafford are absolutely fantastic, nothing is too much trouble, their knowledge of pets and your products is second to none and if they haven't got in what I'm looking for they a... See more
Very helpful assistance regarding a change of food for my dog. I have been looking online at the Lifestage varieties, as this brand has better than average rating on a dog food comparison site. Nice... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Madford Retail Park, Foregate Street, ST16 2QY, Stafford, United Kingdom
- 01785250859
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Definitely 5 stars the staff go above…
Definitely 5 stars the staff go above and beyond to help you
Staff are always friendly and more…
Staff are always friendly and more importantly knowledgeable. It's a pleasure dealing with them.
Friendly staff.
Friendly staff found what we wanted straight away. Well laid out store with plenty of choice.
they had what i wanted at a good price…
they had what i wanted at a good price and helpful staff
Wrong price charged at checkout until I…
Wrong price charged at checkout until I told them there was £15 off an item I bought. All accepted and no arguments so all good. Staff really helpful.
Friendly clean and very helpful
I always find the staff at the Stafford…
I always find the staff at the Stafford outlet very friendly and knowledgeable. They always find time to give customers as much time and help as they need.
Staff are very friendly
Staff are very friendly, always helpful and very knowledgeable about your products
Excellent customer service from Jayne
Excellent customer service from Jayne. Very friendly and chatty, could have stood for ages talking about cats!
Jollyes Stafford are excellent
Jollyes Stafford are excellent. Friendly, helpful & informative staff. Always a pleasure to visit.
Top pet shop
Great selection of foodstuffs and additional dog treats
Friendly staff as well
Amazing staff and very friendly.
Amazing staff and very friendly.
They are always so lovely when I bring in my xl bully.
My dog pulls every time to come in and choose her own treats
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