Just bought a raised dog feeder tray with two bowls for my ageing terrier as he's been struggling with lowering his head too far to feed and drink. The Rosewood Iron Double Diner is perfect for him m... See more
Location
Switch locationUnit 2, Madford Retail Park, Foregate Street, ST16 2QY Stafford, GB
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See what reviewers are saying
Average service from the lady on the till. They did prompt us to donate, but we didn't as I hate pressure sales whether it's charity or not, it does put me off visiting, surely the dogs home stand wi... See more
The staff at Jollyes Stafford are absolutely fantastic, nothing is too much trouble, their knowledge of pets and your products is second to none and if they haven't got in what I'm looking for they a... See more
Very helpful assistance regarding a change of food for my dog. I have been looking online at the Lifestage varieties, as this brand has better than average rating on a dog food comparison site. Nice... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Madford Retail Park, Foregate Street, ST16 2QY, Stafford, United Kingdom
- 01785250859
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Best pet shop in the area
The person helped me choose a dog food…
The person helped me choose a dog food as he was not eating properly
The staff were really helpful…
The staff were really helpful recommending food for my 9 month old puppy and alternatives and also made me aware of the money back guarantee
Very friendly and helpful staff and a…
Very friendly and helpful staff and a well stocked shop
Excellent choice and quality
Well stocked and laid out store, friendly helpful staff. Good quality products at good prices. Also the opportunity to donate a meal for a rescue dog.
Very polite and knowledgeable about the…
Very polite and knowledgeable about the products
Happy customer
Very helpful assistance regarding a change of food for my dog. I have been looking online at the Lifestage varieties, as this brand has better than average rating on a dog food comparison site. Nice easy purchase, I will probably continue to purchase from the store as the parking is very good.
Friendly staff who have vast experience…
Friendly staff who have vast experience of pets and the products they sell
Had what I was looking for and more
Had what I was looking for and more. The staff were very friendly and told me about the loyalty card which I signed up for as I will be shopping in there again for our pets.
Perfect and professional advice given…
Perfect and professional advice given about diabetes diet after a diagnosis for our 13 year old beautiful doggie.....
Best Pet Store in Stafford
Staff at Jollyes are always welcoming, supportive and knowledgeable about the products in store. Regardless of how busy they are, staff always give you time and share the benefit of their experience. For years I have chosen a well known dog food brand not realising how much grain, rice and other derivatives it contained and how little real meat I was giving my dogs. I have now learned to check the percentage of meat/fish content compared with other ingredients so that my pets get what they deserve - wholesome food that is good for them and not just a well marketed brand or fancy packaging. If you are unsure, Jollyes staff are always on hand to advise what is best for your pet without pointing you in the direction of the most expensive in store. I cannot fault their guidance and their ability to go the extra mile with a smile. Thank you to the team at Jollyes, Stafford for their welcomed advice and kind support.
The assistant was exceptionally helpful
Pleasant
Pleasant, polite and very helpful staff. Offered to carry my large purchase to the car even though the staff member offering was considerably smaller than me.
Always have the pet food I like good…
Always have the pet food I like good quality and value for money
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