We discovered our Romanian rescue dog Bobby had an allergy to anything with chicken in it, sadly most treats and foods we were buying had chicken in the ingredients. We decided to try Jollyes after d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As always another successful trip to Jollyes Stirling. My dog is like my baby and I love nothing more than spoiling him, unfortunately though he is getting on a bit and can't eat some of the things he... See more
I was looking for a new harness for my dog and although there were many staff members around, nobody offered to help. Managed to work out how they went on myself and found the right size. Also neede... See more
Company replied
I was unsure of what cat food I had previously purchased and a member of staff asked if l was needing help and when I explained my problem was they were able to look up my previous purchase through m... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 3, Burghmuir Road Retail Park, FK7 7NZ, Stirling, United Kingdom
- 01786234390
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great choice of frozen dog food for my…
Great choice of frozen dog food for my fussy hounds. The staff are so friendly and helpful.
Had everything i was looking for and…
Had everything i was looking for and staff were great and helpful
Excellent customer service.
Excellent customer service.
Answered queries positively and resolutions immediately.
I will definitely return for more purchases.
Helpful Member of Staff
Aidan was very helpful on the phone , found what i was looking for and so nice to deal with in store when I came to collect. Must say so far cannot fault any of the staff in Stirling. They have all been brilliant
Very nice and pleasant staff
Friendly staff great professional…
Friendly staff great professional veterinary service great price for my puppies vaccinations and lots of bargains available in the store very highly recommend store forl everything my pets needs
These guys are amazing and love what…
These guys are amazing and love what they do. They give genuine advice and authentic service 10/10. Thank you :)
Thanks to the helpful lady on the till…
Thanks to the helpful lady on the till I signed up to their pet club, I hadn't been offered before. Good range of products and usually affordable.
They also will run charity drives, where you can buy a meal for a cat or dog in a shelter. Glad I live closer now, as we did not have this company where I stayed prior.
Stirling branch has the lovliest of…
Stirling branch has the lovliest of staff. Always very welcoming and helpful.
It's always an easy experience in this…
It's always an easy experience in this shop and the staff are always friendly and helpful
Excellent stock and staff
I came for lots of different dog foods, bird food, dog treats and dog toys- absolutely everything I wanted was in stock. I am so impressed. The staff are very knowledgeable, kind, patient and helpful.
Sales assistants were welcoming and…
Sales assistants were welcoming and helpful at all times.
Stirling experience
Staff member Aiden (?) was genuinely obliging when checking out.
Store did not stock encore dog food , yet had that brand's cat food.
Also didn't have chicken chewy sticks in large packet.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







