We discovered our Romanian rescue dog Bobby had an allergy to anything with chicken in it, sadly most treats and foods we were buying had chicken in the ingredients. We decided to try Jollyes after d... See more
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As always another successful trip to Jollyes Stirling. My dog is like my baby and I love nothing more than spoiling him, unfortunately though he is getting on a bit and can't eat some of the things he... See more
I was looking for a new harness for my dog and although there were many staff members around, nobody offered to help. Managed to work out how they went on myself and found the right size. Also neede... See more
Company replied
I was unsure of what cat food I had previously purchased and a member of staff asked if l was needing help and when I explained my problem was they were able to look up my previous purchase through m... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 3, Burghmuir Road Retail Park, FK7 7NZ, Stirling, United Kingdom
- 01786234390
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Staff very helpful
Great staff and service
Great staff and service, very helpful, kind and especially happy all the time.
The lady that served us yesterday in…
The lady that served us yesterday in Stirling was lovely very friendly and helpful
Very helpful assistant
Very helpful assistant. Good advice about my dogs skin infection.
Great selection of stock will certainly visit again.
The staff are always so helpful and…Great Team
The staff are always so helpful and friendly
Assistant at till was lovely
Prices are brilliant plenty of choice…
Prices are brilliant plenty of choice and staff so friendly and cheerful
Good value
Savings on the big brand name dogfood, always plenty of choice and everything u need for ur pet in one store, staff always helpful and good on pet advice
ie worming etc
I was unsure of what cat food I had…
I was unsure of what cat food I had previously purchased and a member of staff asked if l was needing help and when I explained my problem was they were able to look up my previous purchase through my petclub account so I was able to buy the same food again.
Staff are always friendly and happy to help in the Stirling store
The help from the employee carrying a…
The help from the employee carrying a very heavy crate for us. Thank you so much
Great customer service
Great customer service by the lady who served me
Very polite and professional
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