Staff are helpful and easy membership that sends email for your receipt to you . Some prices are a little high but it’s a big store and they have to pay staff and overheads.
Location
Switch locationUnited 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB Telford, GB
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See what reviewers are saying
Love the local shop. Staff always feel attentive without being in my face. They make useful suggestions if another brand has similar to something I’m looking for they cannot be faulted. Another gr... See more
Company replied
The stuff at my local branch are excellent. Will always go that extra mile cannot praise them enough unfortunately your point system is absolutely appalling. I spend a lot of money monthly and have do... See more
Staff were extremely attentive, helpful and friendly on both occasions; 9th & 10th January 2025. I was looking for a new coat for my dog, I have back problems and had spent at least 15 minutes s... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
United 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB, Telford, United Kingdom
- 01952763029
4.9
Excellent
457 reviews
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Staff are helpful and easy membership…
Staff are helpful and easy membership that sends email for your receipt to you .
Some prices are a little high but it’s a big store and they have to pay staff and overheads.
June 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent shop!
Love the local shop. Staff always feel attentive without being in my face. They make useful suggestions if another brand has similar to something I’m looking for they cannot be faulted.
Another great point for us is they always support local rescues which makes it feel even more local and worthwhile! Prices are usually lower than other shops which makes my other half happy!
April 1, 2026
Reply from Jollyes The Pet People - Telford
We're happy to hear that you appreciate our attentive staff and their helpful suggestions. It's great to know that our support for local rescues and competitive prices resonate with you. Thank you for your positive feedback!
Really good service and good prices and…
Really good service and good prices and good products
March 10, 2026
Knowledgeable & friendly staff
Always a pleasure shopping at Jollyes Pet Store Telford. The staff are friendly & very knowledgeable about the products they sell.
Great prices & lovely clean environment. I wouldn’t shop at any other pet shop.
They also support pet charities which is superb. Keep up the great work
February 28, 2026
Always good
Always good, I popped in their every time I am over that way the star for super friendly ,I also use the one in westcroft Milton Keynes same the star for lovely
February 14, 2026
Staff always friendly and greet you as…
Staff always friendly and greet you as soon as you enter the store
February 21, 2026
Great and friendly
February 21, 2026
Very helpful staff
February 20, 2026
Very friendly staff
February 19, 2026
The team know what they are on about…
The team know what they are on about our will offer to call for assistance. They are always happy and engaging without being over the top.
February 3, 2026
Very helpful staff and excellent choice…
Very helpful staff and excellent choice of all sorts at a good price and love the raw food for dogs
February 3, 2026
The staff were very friendly
The staff were very friendly, but I gave a 4*rating as they don’t have a great range of any of the dog foods in any of their stores. I have two frenchies and they have a mix of Carnilove and Royal Canin French Bulldog and sadly Jolleyes don’t stock either of these foods.
January 30, 2026
A little difficult for full shop.
Unfortunately I am unable to give Telford store the 5 stars i have previously given. I have used this store since it first opened under previous name and until the end of 2025. The stock has been changed and there isn't as much choice and regularly items are out of stock. The staff have changed and maybe down to training do not appear to be as knowledgeable. I have regularly had to order products online from other suppliers. I do try and support local suppliers but it is becoming a little more difficult
January 27, 2026
Great choice good value nice staff
January 5, 2026
Very friendly & helpful staff
Very friendly & helpful staff. Who agree that there's not enough variety for bunnies/ small furries. Prices are cheaper & my bunnies prefer the breeders hay from there & believe me I have extremely picky bunnies!
January 23, 2026
lovely service with very friendly and…
lovely service with very friendly and helpful staff. Excellent range of products and competitive prices, Jollyes has become my regular pet store now.
January 23, 2026
The staff are always happy to see you…
The staff are always happy to see you and are very helpful .It's a very nice experience to shop there
January 19, 2026
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