Spent a lot of time today with Sam. She had excellent knowledge and skills with my recent rehomed Ukrainian chiweenie who is terrified. I was really struggling to get a correctly sized harness and on... See more
Company replied
Location
Switch locationUnited 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB Telford, GB
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Love the local shop. Staff always feel attentive without being in my face. They make useful suggestions if another brand has similar to something I’m looking for they cannot be faulted. Another gr... See more
Company replied
The stuff at my local branch are excellent. Will always go that extra mile cannot praise them enough unfortunately your point system is absolutely appalling. I spend a lot of money monthly and have do... See more
Staff were extremely attentive, helpful and friendly on both occasions; 9th & 10th January 2025. I was looking for a new coat for my dog, I have back problems and had spent at least 15 minutes s... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
United 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB, Telford, United Kingdom
- 01952763029
4.9
Excellent
458 reviews
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Very friendly staff and went the extra…
Very friendly staff and went the extra mile to find what I was looking for.
November 27, 2024
Great company and great staff
Great company and great staff, kind and knowledgeable.
November 23, 2024
The colleagues are very knowledgeable…
The colleagues are very knowledgeable to answer any questions
November 19, 2024
Great company
Telford shop is smaller than others I have shopped at however they had what I needed. Have used this company in another area for many years. The women serving was very helpful and friendly.
November 15, 2024
Excellent service as usual!
November 11, 2024
I picked up wrong dog food realised…
I picked up wrong dog food realised when out of shop ,went back the lady was very helpful sorted my dog food out ,I do find them very helpful when I go in there
November 8, 2024
Gentleman was very polite and friendly…
Gentleman was very polite and friendly and helpful .
November 12, 2024
Always friendly in all stores I visit
November 9, 2024
Great price and range of cat food…
Great price and range of cat food products and chicken feed. Helpful staff
November 8, 2024
Lovely friendly staff very helpful
November 8, 2024
The person who served us was so helpful…
The person who served us was so helpful and informative we had our item off the shelf as it was the last one shealso told us about signing up.
November 2, 2024
From the moment I walked in
From the moment I walked in, I felt welcomed by the warm, friendly staff who immediately made me feel at ease. Their approachable and genuine manner created a positive first impression that lasted throughout my visit. Not only were they attentive and willing to assist, but their depth of knowledge was impressive. They took the time to understand my specific needs, answering all of my questions with detailed explanations and helpful insights. It was clear that they were good knowledge, they communicated everything in a way that was easy to understand. I left feeling informed, supported, and genuinely appreciated as a visitor. The combination of their friendliness and expertise made my experience truly memorable.
October 30, 2024
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