Repeatedly sent receipts that aren’t mine because they’re choosing my Percy card instead of correct one, did contact and they have stated it’s a mix up with same postcode. Not great , not even occasio... See more
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GENUINELY HELPFUL & KNOWLEDGEABLE ABOUT THEIR PET PRODUCTS. The most helpful Store I know. Especially Calum & Peter. If my pet (Cat) is having a problem with food - they take time to discuss & have a... See more
As for every business, it’s the level of caring in the employees that makes or breaks each customer experience; Jolyes always makes this customer feel seen and cared for. Well done to all the team!
Used vet service today for my puppy rabies vacccination - very good service, very professional & friendly. Thank you - will be collecting AHC late July. Thank you again
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Totton Retail Park, 62-69 Commercial Road, SO40 3AG, Totton, United Kingdom
- 02380 668667
4.8
Excellent
1K reviews
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Great staff
April 5, 2025
Vet service - Rabies Vaccination
Used vet service today for my puppy rabies vacccination - very good service, very professional & friendly. Thank you - will be collecting AHC late July. Thank you again
April 8, 2025
Unprompted review
The staff were friendly and…
The staff were friendly and knowledgeable about products needed
April 1, 2025
It was easy to find what I needed and…
It was easy to find what I needed and the staff are really friendly
March 31, 2025
Nice clean friendly store
March 31, 2025
The girls‘ in storewere very helpful…
The girls‘ in storewere very helpful and got me to all the bits of that I needed For my new puppy, thank you
March 26, 2025
Totton Jolies always so helpful and…
Totton Jolies always so helpful and friendly and have everything I need for my Cocker Spaniel.
March 29, 2025
Always friendly helpful staff
Always friendly helpful staff, the dogs love visiting the store too
March 28, 2025
Very friendly & helpful assistant
Very friendly & helpful assistant. My dog also agrees as she was made a fuss of & given a treat ⭐️⭐️⭐️⭐️⭐️
March 24, 2025
The young woman serving me yesterday…
The young woman serving me yesterday went out of her way to help.
Give her a pay rise!
March 24, 2025
The staff are polite and friendly I…
The staff are polite and friendly I have a seventeen month old pup that the staff took a liking to and I got asked if she could have a treat and also asked if she was allergic to anything specifically chicken which she's not which is excellent that they made sure by asking me first
March 20, 2025
Staff really helpful
Staff really helpful , Charley and Pete helped me get and fit a harness and double lead for my very excited Golden retriever Teddy Nothing was too much trouble...
I think Teddy made friends for life ..
March 18, 2025
Great clinic and staff
The staff were friendly and we were in and out for pups injections so very quick service. Also very reasonable prices
March 18, 2025
Good local store helpful staff
I use the Totton store for both food and dog wash.
Great service and helpful staff.
May I suggest hooks in the dog wash for leads and coats/ towels etc hanging them on the door closures is a bit of an issue for shorties.
March 14, 2025
Unprompted review
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