Had the products that I was looking for and a great selection of raw feed , Lady that served me was actually chatty and really nice not like the young ignorant ones who are usually too busy looking a... See more
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Yesterday came into store and spoke to a fabulous lady who was so so helpful and knowledgeable about everything she gave me some great advice and fabtips about my new puppy, I've never been anywhere b... See more
Always friendly helpful staff and usually have a good selection and good pricing too.
Fab staff at the groomers, always make my doggy feel welcome and put him at ease best they can and also the hooomans 😁, my boy Champ always looks clean and smells sooo good after his spa treatment...... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 , Beck Retail Park,, Ings Road, WF1 1RN, Wakefield, United Kingdom
- 01924376579
4.7
Excellent
1K reviews
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Great staff very helpful :thanks 🤩
Great staff very helpful :thanks 🤩
Trying changed range
March 22, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bought two 30lt bags of cat litter and…
Bought two 30lt bags of cat litter and was offered no help to get them to my ca. This is the first time this has ever happened. I don't know if it was just down to being short staffed. I will see how it goes next time.
March 19, 2025
Reply from Jollyes The Pet People - Wakefield
Good morning,
We understand your frustration with the lack of assistance in getting your cat litter to your car. We aim to provide excellent customer service and are disappointed to hear that your experience fell short of our standards. We appreciate your feedback and will use it to improve our service in the future.
Kind regards
Jollyes
Excellent service
Excellent service from staff and good range of products.Had everything that I needed.
March 18, 2025
Consistently first class grooming…
Consistently first class grooming experience for our Labradoodle Daisy from Jasmine and the team at Jollyes Spa, Ings Rd branch.
March 17, 2025
The staff member was very helpful
The staff member was very helpful, he offered to carry my cat litter to the car,
March 10, 2025
Wanted to buy more...
Great only problem wanted to buy everything loads of great products for our pets and for our home.
March 8, 2025
Great selection of pet products and…
Great selection of pet products and very friendly and knowledgeable staff.
March 7, 2025
Corey made my dog look great and he…
Corey made my dog look great and he even fit us in at short notice, I really appreciated it.
March 4, 2025
If you’re going to charge £40 for a…
If you’re going to charge £40 for a single vaccine maybe train your staff basic customer service and how to smile.
March 3, 2025
Reply from Jollyes The Pet People - Wakefield
We understand your frustration with the experience. We value your feedback and will use it to improve our customer service.
Great selection of products at…
Great selection of products at reasonable price and excellent customer service.
March 2, 2025
Good value and helpful staff
March 1, 2025
Good value and nice staff
Good value products and nice store. They always have items in stock which is handy.
March 1, 2025
The young lady was extremely helpful
The young lady was extremely helpful, nothing to much trouble. She carried the very large bag if dog food out to my carem which I have to struggle to do. All the staff are very approachable.
February 26, 2025
What a bargain!
A pleasure as always shopping at Jollyes!
Thanks for my pet carrier which only cost me a tenner! Bargain! 😁
February 26, 2025
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