Visited the store to purchase my cats favourite toy. Could not see it in stock, Bethany was super helpful in sourcing the toy for me, she went above and beyond to assist me. All the staff are extreme... See more
Company replied
Location
Switch locationJollyes The Pet People, Factory B, Tower Lane, BS30 8XT Warmley, GB
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See what reviewers are saying
Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice! I liked being able to book our appointment on line although it... See more
We have been regular customers of Jollyes. Recent store changes are a big negative. No longer are they selling loose dog biscuits WHY? They were always popular. We feed K9 food to our dog. Changes i... See more
Company replied
It’s always about the people!! The gentleman that served us couldn’t have been more helpful and considerate- I wish I knew his name! I didn’t have a receipt ( a jumper we had bought our English Bulldo... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes The Pet People, Factory B, Tower Lane, BS30 8XT, Warmley, United Kingdom
- 01174569070
4.8
Excellent
942 reviews
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Buying bird food
Went to buy assorted garden bird food.
Like the concept of buying a large self fill container. No need to re use, but I certainly will as does away with single use bags, and makes storage so easy. Also now do smaller 4 kg bags ready weighed wild bird food. So much cheaper than buying loose food
April 15, 2025
very helpful Staff when I had a query.
April 15, 2025
Excellent range of natural treats and…
Excellent range of natural treats and good quality snacks.
April 7, 2025
Great place for pet supplies
Had everything I needed at a good price and friendly service
April 5, 2025
Excellent prices for wild bird food and…
Excellent prices for wild bird food and a really friendly helpful young lady at the till who changed my address for me with a smile and not a shrug because I'd asked a question.
April 4, 2025
Great all round service
Staff are always helpful, friendly and polite.
Usually have what I need in stock.
Nice easy place to get to and park.
April 5, 2025
Very lovely people to deal with
Very lovely people to deal with. Gave our new pup a thorough check over for some peace of mind.
April 3, 2025
Great store with lovely helpful staff
April 2, 2025
Staff friendly and very happy to help 🐾
March 28, 2025
A very helpful shop assistant
A very helpful shop assistant, who demonstrated how to put on and tighten a harness for my little puppy.
March 29, 2025
Decent choice of pet food for the size…
Decent choice of pet food for the size of store. Friendly, helpful staff and good offers.
March 17, 2025
Very helpful staff
Member of staff really took the time to answer all of our questions regarding flea treatments on offer. Thank you
March 22, 2025
The male assistant was very helpful in…
The male assistant was very helpful in pointing out bland dog food for our sick pet, who had a very recent operation. The chap serving at the till was also polite and helpful when showing me the inflatable dog collar. Thank you.
March 21, 2025
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I feel you lack in the sale of pet bird…
I feel you lack in the sale of pet bird products not much choice and often have to go online to buy for my Bird, it is good to go to a store and see what you can get, the store is based on Cats and Dogs mainly.
March 16, 2025
Reply from Jollyes The Pet People - Warmley
Good morning,
We appreciate your feedback and understand your frustration with the limited selection of pet bird products. We strive to provide a diverse range of products for all our furry and feathered friends, and we're always looking for ways to improve our offerings. We will take your feedback into consideration as we plan future inventory.
Kind regards
Jollyes
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